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Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

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Learning how to master your veterinary consult isn't just about getting more customers into the clinic it's about delivering better results for the pets already in your care. It can enable you to deliver complex medical information in a simple way, impro...

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Asking a client for money is one of the most difficult parts of our job in veterinary practice. It may feel insensitive to ask clients to spend money when they are concerned or distressed about their pet's well-being. It doesn't have to be this way! I ge...

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Many of your feline and canine patients are living longer lives, which also means your clients may be looking for solutions to help their pets maintain and improve their mobility throughout their senior years or even after surgery. The happiness of pets...

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I have a love-hate relationship with the closed veterinary groups on social media. I get annoyed by the negativity and complaining that often creeps into posts, and the passive aggressive (and sometimes not so passive!) squabbles that pop up all too ofte...

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