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How to simplify your veterinary writing to suit clients & the public

How To Simplify Your Veterinary Writing To Suit Clients And The Public
Posted in Client Service at 14 November, 2018

Quite often when I read veterinary posts, I ask myself, "How much of this post will the public understand?" As well as being a veterinarian, I am a medical writer. I am passionate about communicating health and medical information with the public.......

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Posted by Dr Meredith Crowhurst
 

Spring has sprung! Time to connect with your veterinary clients

Spring Has Sprung Time To Connect With Your Veterinary Clients
Posted in Client Service at 06 September, 2018

Spring has sprung! And it offers another great opportunity to connect with your veterinary clients If you're looking for some new ideas to brighten up your website, social media or website, then the change of season is a great place to start ......

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Posted by Judy Gillespie, Vetanswers
 

Ever had a colleague trash talk a veterinary client?

Ever Had A Colleague Trash Talk A Veterinary Client
Posted in Client Service at 30 August, 2018

Have you ever worked in a setting where staff would act one way towards clients, yet bag them out as soon as they leave? Telling them one thing to their face: "you're doing your best for Fluffy", but turning around and telling colleagues something differe...

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Posted by VetPrac
 

Transparency builds trust in your veterinary practice

Transparency Builds Trust In Your Veterinary Practice
Posted in Client Service at 28 June, 2018

Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

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Posted by Judy Gillespie, Vetanswers
 

Pizza punch cards & your veterinary practice culture & vision

Pizza Punch Cards Your Veterinary Practice 2
Posted in Client Service at 27 May, 2018

One night I went to pick up a pizza. I have a pizza punch card you know, so many punches, you get one free. This card had some spots for punching when you get a small pizza. I ordered a large pizza, so I asked the girl to punch my card and she did.......

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 
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