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Many of your feline and canine patients are living longer lives, which also means your clients may be looking for solutions to help their pets maintain and improve their mobility throughout their senior years or even after surgery. The happiness of pets...

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I have a love-hate relationship with the closed veterinary groups on social media. I get annoyed by the negativity and complaining that often creeps into posts, and the passive aggressive (and sometimes not so passive!) squabbles that pop up all too ofte...

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Every phone call is an opportunity - encouraging your team to go beyond the basics I was speaking with a client yesterday about Customer Service training for vet nurses and receptionists who regularly handle telephone enquiries. Their challenge was encou...

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Wheelchairs can provide pets with the ability to move again on their own steam, delivering a huge emotional boost and greatly improving the quality of both their & their owner's lives. "I wish I had done something sooner"...

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Booming pet adoption rates might be good news now, but what about in the longer term? Some say the increase in pet adoptions is the silver lining to COVID-19, but will the looming recession or a mass return to work signal bad news for pets?...

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