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The best way to diplomatically deal with gloomy veterinary clients
There's a lot of negativity around, isn't there? It's hard to avoid on the news, in social media and in conversation. These negative comments from clients aren't necessarily aimed at you or your practice. Much of the time it is often more general gloomy...
iM3 Case Study: Use of Synergy Synthetic Bone Graft on Boxer with a Unilateral Dentigerous Cyst
Signalment: Rocket, a three-year-old, male neutered pure breed Boxer. Reason for presentation: Investigation of missing teeth which was identified during a yearly wellness examination, and an annual COHAT (Comprehensive Oral Health Assessment and Treatme...
10 commandments for achieving exceptional client service
It doesn't matter if you are serving clients online or in a veterinary business, there are 10 things that go to making up exceptional client service. Here are the 10 commandments your clients wish you would abide by. Feel free to pick up a chisel and .......
iM3 Case Study: Management of a traumatic Class II malocclusion in a 6mth old Labrador dog
Background and treatment options for traumatic malocclusion due to linguoverted mandibular canine teeth ('base narrow') Linguoversion of the mandibular canine tooth/teeth is where one or both mandibular canines is lingually displaced from their normal po...
Acupuncture as adjunctive modality to treat symptoms of canine cognitive dysfunction & neck pain
Canine cognitive dysfunction (CCD) is neurobehavioral syndrome similar to Alzheimer's in humans, leading to a decline in cognitive function as part of an age-related degenerative process in the central nervous system. Common symptoms described by pet own...
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Recent Blog Entries
- The best way to diplomatically deal with gloomy veterinary clients
19 December, 2019 (In Guest Blogger)There's a lot of negativity around, isn't there? It's hard to avoid on the news,...
- Tips to cool down hot dogs and parched pets
18 December, 2019 (In Client Service)As parts of the state rise above 40 degrees Celsius this week, RSPCA NSW is urgi...
- Tips for self-care over the Christmas holidays...& every day
18 December, 2019 (In 1. Mental health resources)This time of the year can be tough for many people. Looking after ourselves is c...
