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Asking a client for money is one of the most difficult parts of our job in veterinary practice. It may feel insensitive to ask clients to spend money when they are concerned or distressed about their pet's well-being. It doesn't have to be this way! I ge...

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Hiring for your veterinary practice isn't easy. You wouldn't be reading this if you didn't already know that. I like the quote from Howard Schultz, Seattle Sonics owner and former Starbucks CEO: "Hiring people is an art, not a science, and resumes c...

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As many veterinary hospitals are now equipped with dental radiography (yeah!), many feel that this is enough to record the pathology identified. Other veterinarians say dental radiography is still too expensive for them, and/or they cannot see the benefi...

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I sat down last night to write an article explaining how Veterinary Practice Owners could apply the popular 'sales funnel' concept to increase their business profitability. I thought yes, I'll use this analogy to demonstrate where clients may be dropping...

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A fantastic new book to share with your veterinary clients who are looking for a great resource on dog ownership. We asked the author of Love Your Dog, Dr Claire Stevens about her new book, how she hopes it will help dog owners and how it can you too....

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