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Step 6: The Art of Gratitude... Take back your life in 7 steps

Posted in Our Community @ Sep 11th 2014 - By Dr Diederik Gelderman, Turbo Charge Your Veterinary Practice

We continue our Guest Blog series from Dr Diederik Gelderman: Take Back Your Life in 7 Steps with Step 6: The Art of Gratitude

Today we’re going to discuss how appreciation creates value and the importance of ‘gratitude’....

Before we begin, I want you to take a minute to leave everything else aside and to feel your feet firmly on the floor. Now close your eyes and think about someone you are especially grateful to or appreciative of. Once you’ve got that person in mind, I just want you to ‘settle’ into your appreciation, the act or circumstances that prompted it, the person herself or himself and how this makes you feel?

As you go through this exercise, I want you to breathe deeply in through your nose down into your belly and out through your mouth. Now I’m going to be ‘quiet’ for just a few seconds and just let you to take a few seconds to breathe and just think about that person that you appreciate.

Ok, time’s up - what thoughts came up for you whilst you were doing that exercise?

Typically people tell me things like;

  • My wife, she accepts me for who I am, and where I am
  • My mother, because she done insane things for me including providing support
  • My mentor, because she supported my career growth
  • My older sister, she’s always there for me when I need her.

I hope that you got a small sense of how important appreciation really is. It may be that you even noticed a change in your mood, even just a small change in your mood just because of those few seconds of thinking about that person.

There is now a whole community of people who care deeply about creating a new kind of workplace.

They are starting to understand that the key to a great 21st Century workplace is recognizing that the old value exchange of time for money is thin and one dimensional.

Let’s talk about the two ‘sides’ that we see so often: workers and bosses, parents and kids, husbands and wives…..

And yet – initially – let’s limit this discussion to workers and bosses.

Each side tries to get as much of the other’s resources as possible. But neither side really gets what it wants. No amount of money employees receive for their time will ever be sufficient to meet all of their multi-dimensional needs.

The new value of exchange is one in which Veterinary businesses and their leaders focus less on time and getting more out of people and more on meeting their core needs.  The idea is that those employees will then be freed and fueled and inspired to bring the best of themselves to work every day.

That‘s been my mission here at Turbo Charge Your Practice for the past decade. And I’m happy to report that we’re getting great traction in the Veterinary world. The Veterinary world is starting to listen…

Today’s topic of ‘appreciation’ may sound soft.

But the simple reality is that it is one of the most important, powerful, and undervalued aspects of building engaged, sustainably high performing cultures.

Last time we discussed how to handle ‘emotional triggers’, those events and people that consistently prompt negative emotion.  There’s another side to all of that though, and it’s about building up a reservoir of positive emotions in both you and in others, so that those triggers are less frequent, less powerful and shorter in duration.

When we talk about the concept of value in business it rarely has much to do with valuing each other. We’re not very fluent with the language of positive emotions in the workplace, or with expressing positive thoughts and emotions.  However, as we discussed last month, we’re not nearly so uncomfortable with negative emotion. Impatience, frustration, even anger are commonplace in the workplace.

What makes that so ironic is that positive emotions; appreciation, caring, kindness, empathy, may be the single most powerful fuel there is for engagement, satisfaction and performance.

Put it in another way; most of us are far more needy and vulnerable than we want to believe. Why do I say that?

Consider this, a 2007 Towers Watson study conducted among 90,000 employees in 27 countries showed that the single most important factor in an employees’ engagement at work is the degree to which they believe their manager is genuinely interested in their well-being.

Now here’s the problem, less than 40% believed that of their managers are genuinely interested in our well-being.

Do you feel that way? Is there something that your manager has done this week to make you feel genuinely valued and appreciated?

I’d like you to take a moment to think about it. Is there something that your manager has done this week to make you feel genuinely valued and appreciated?

So does it takes significant sophisticated research for you to know that feeling value and appreciated is having an impact on how we work?

Here’s the research behind that. We often ask the question on our webinars and during our live events; “How do you feel when you are performing at your best?”    And nobody ever tells us that they perform at their best when they feel fearful or anxious or frustrated or upset.  But many of us find ourselves feeling that way frequently throughout the day.

We perform better when we feel better

It’s that simple. The better we feel the better we perform.

Our most basic emotional need is to feel valued, accepted, acknowledged and respected. That’s what make it possible for us to feel safe and at home in the world. This is our basic emotional need and less than half of people have felt that way in the last week.

That’s a scary thought.

So let’s take a look at how this plays out in practical terms and performance terms in our workplace.

If you have been with me before you’ll know about The Energy Quadrants...

To learn more about these Energy Quadrants and how and why Appreciation is of practical importance and impact you and your employees and to learn more about this fascinating topic – join us on the webinar.


Guest blogger, Dr. Gelderman is a certified NLP Master Practitioner and Trainer. He began coaching veterinary professionals with his Turbo Charge Your Veterinary Practice seminar, in 2004, to a small group of associates. In 2009, the seminars expanding internationally to Hong Kong, NZ, Europe and the US.

Dr. Gelderman has coached and consulted with more than 350 Small to Medium Enterprises in a diverse range of industries. For more information visit 'Turbo Charge Your Practice'.

If you would like to 'Take Back Your Life' then check out Dr Gelderman's NEW 7 part webinar series

Click here for more information

Purchase the ENTIRE 7 part webinar series OR individual webinars - the choice is yours!  



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