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The 4 Best Veterinary Client Communication Hacks

4 Best Veterinary Client Communication Hacks Red
Posted in Guest Blogger at 07 November, 2019

You can spend a lifetime learning about communication. Countless books, online resources, coaches and entire university degrees are readily available to educate and inform. Unfortunately, most of us don't have spare lifetimes to commit to this, meaning th...

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Posted by Dr Hubert Hiemstra
 

10 commandments for achieving exceptional client service

10 Commandments For Achieving Exceptional Client Service Red
Posted in Guest Blogger at 17 October, 2019

It doesn't matter if you are serving clients online or in a veterinary business, there are 10 things that go to making up exceptional client service. Here are the 10 commandments your clients wish you would abide by. Feel free to pick up a chisel and .......

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3 Comments   Posted by Ingrid Moyle, Heart Harmony Communications
 

Forward Booking at your veterinary practice? Seriously..why wouldn't you?

Forward Booking At Your Veterinary Practice Seriously Why Wouldnt You
Posted in Operations at 26 September, 2019

Do you always re-schedule the client's next visit before they leave your veterinary practice? You do realise that forward booking is actually a service to me (the client) don't you? By helping me to make my next appointment you've taken away one more thin...

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Posted by Judy Gillespie, Vetanswers
 

When it hits the fan. Dealing with mistakes in veterinary practice (part 2)

When It Hits The Fan
Posted in Our Community at 19 September, 2019

What do we do when what we fear has happened? When you've done something, or didn't do something, and the outcome for your patient has not been good. Luckily we have decades of research from both the medical and veterinary worlds to learn from. Some of th...

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2 Comments   Posted by Dr Hubert Hiemstra
 

3 Things I bet you didn't know about... Social Domination

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 08 August, 2019

Social Domination is a social media agency supporting businesses to build their brand online using Facebook and Instagram advertising and free social media strategies. They are absolute experts at growing your business using social media to dominate your...

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Posted by Elisha DeJonge, Social Domination
 
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