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Old Cat, New Kitten – who is the aggressor?

Old Cat New Kitten Who Is The Aggressor
Posted in Guest Blogger at 04 March, 2021

Hands up all who have had clients complain their old cat has become aggressive towards their sweet innocent kitten that is only trying to play? When I was veterinary nursing, I found it highly frustrating that clients were not viewing the situation from t...

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Posted by Gillian Shippen, Director Pets Need A Life Too & HandicappedPets Australia
 

Owning is always better than renting when it comes to your veterinary content

Owning Is Always Better Than Renting When It Comes To Your Veterinary Content V2
Posted in Social Media at 04 March, 2021

Social media can be an awesome way to connect with and attract new veterinary clients to your business - as long as it's not the only way. I always think of a Facebook Business Page (and all social media!) as being like a rental property - you can add you...

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Posted by Judy Gillespie, Vetanswers
 

The power of storytelling to showcase your veterinary practice

The Power Of Storytelling To Showcase Your Veterinary Practice
Posted in Our Community at 11 November, 2020

This past year has shown us how important it is for veterinary practices to connect and communicate with your clients. Prompted by the need to communicate COVID-19 protocols with pet owners before they bring their pets into the vet hospital......

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Posted by Dr Phil Tucak, Wildlife Outreach Vet
 

Transparency builds trust in your veterinary practice

Transparency Builds Trust In Your Veterinary Practice 2020
Posted in Client Service at 05 November, 2020

Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

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Posted by Judy Gillespie, Vetanswers
 

7 Steps for the Perfect Veterinary Consult

7 Steps For The Perfect Veterinary Consult
Posted in Client Service at 29 October, 2020

Learning how to master your veterinary consult isn't just about getting more customers into the clinic it's about delivering better results for the pets already in your care. It can enable you to deliver complex medical information in a simple way, impro...

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Posted by Dr Claire Stevens, Global Vet Solutions
 
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