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Fear Free: When veterinary clients are talking about it, it's time to get on board

Fear Free When Your Clients Are Talking About It Its Time To Get On Board
Posted in Client Service at 13 March, 2019

It all started when.... As a child, I was a little different. I didn't play with dolls and I preferred to read, my favourites, of course, being James Herriot and similarly themed books. Or go outside and watch ants, butterflies, ladybugs, stink bugs, cat...

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2 Comments   Posted by Gillian Shippen, Nurse Manager & Director Pets Need A Life Too

Answers to your top 3 questions about blogging for your veterinary practice

Dive Into Blogging 2
Posted in Web Sites at 19 February, 2019

During the week I received a comment on a blog post which I thought asked some good questions that may also be in the minds of others in our community so I decided to turn the question and my response into a blog post......

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Posted by Judy Gillespie, Vetanswers

Tasty Tips for Newbie Bloggers in the Veterinary Industry

Tasty Tips For Newbie Veterinary Bloggers 1
Posted in Web Sites at 01 February, 2019

What's stopping you from writing a blog - for your own website or to publish with Vetanswers? Read on for some top tips for newbies on how to write a blog - now there's no excuse!...

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3 Comments   Posted by Judy Gillespie, Vetanswers

Ever had a colleague trash talk a veterinary client?

Ever Had A Colleague Trash Talk A Veterinary Client
Posted in Client Service at 30 August, 2018

Have you ever worked in a setting where staff would act one way towards clients, yet bag them out as soon as they leave? Telling them one thing to their face: "you're doing your best for Fluffy", but turning around and telling colleagues something differe...

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Posted by VetPrac

Transparency builds trust in your veterinary practice

Transparency Builds Trust In Your Veterinary Practice 3
Posted in Client Service at 28 June, 2018

Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

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Posted by Judy Gillespie, Vetanswers
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