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"I wish I had done something sooner!" The many benefits of wheelchairs for pets

The Many Benefits Of Wheelchairs For Pets
Posted in Client Service at 09 July, 2020

Wheelchairs can provide pets with the ability to move again on their own steam, delivering a huge emotional boost and greatly improving the quality of both their & their owner's lives. "I wish I had done something sooner"...

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Posted by Gillian Shippen, Director Pets Need A Life Too
 

5 Commonly held beliefs in veterinary science that don’t do us any good – Part 1

5 Commonly Held Beliefs In Veterinary Science That Dont Do Us Any Good Part 1 2
Posted in Our Community at 11 June, 2020

At work, as in life, what we think largely determines how we feel, and how we feel becomes how we act and interact. Through our actions and interactions we put out a certain energy into the world that those around us will absorb and radiate it back to us...

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Posted by Dr Hubert Hiemstra
 

The Evolution of Client Care in Veterinary Practices - 2020 and Beyond

What next - The evolution of veterinary care
Posted in Guest Blogger at 28 May, 2020

We're all in this together.... Great! Except that it doesn't always feel like that. When you work in an industry that's emotive by nature and alternately full of joy and heartbreak, the sudden absence of physical touch can have the potential to create a...

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Posted by Donna Robson, Director Waggy Dog Veterinary Sales & Marketing
 

10 commandments for achieving exceptional client service

10 Commandments For Achieving Exceptional Client Service Red
Posted in Guest Blogger at 17 October, 2019

It doesn't matter if you are serving clients online or in a veterinary business, there are 10 things that go to making up exceptional client service. Here are the 10 commandments your clients wish you would abide by. Feel free to pick up a chisel and .......

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3 Comments   Posted by Ingrid Moyle, Heart Harmony Communications
 

Pet Insurance - is it really worthy of a Shonky?

Pet Insurance Is It Really Worthy Of A Shonky Red
Posted in Client Service at 17 October, 2019

Every year, the independent, consumer advocacy group Choice announce their Shonky Awards - their annual awards that name and shame the shonkiest products and companies taking advantage of Australian consumers. This year Pet Insurance was named .......

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6 Comments   Posted by Judy Gillespie, Vetanswers
 
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