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Phone enquiries in your veterinary practice - Digging beneath the surface

Phone Enquiries In Your Veterinary Practice Digging Beneath The Surface V2
Posted in Client Service at 06 August, 2020

Every phone call is an opportunity - encouraging your team to go beyond the basics I was speaking with a client yesterday about Customer Service training for vet nurses and receptionists who regularly handle telephone enquiries. Their challenge was encou...

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Posted by Donna Robson, Director Waggy Dog Veterinary Sales & Marketing

Your Vet Online - a different form of veterinary care

Your Vet Online
Posted in Our Community at 13 June, 2017

A few months ago I came across an interesting online veterinary business - Your Vet Online - that offered pet owners online access to veterinarians for advice on potential treatments, further testing or any question about cats, dogs, horses or pocket pets...

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3 Comments   Posted by Dr Leigh Davidson, Your Vet Online

Want to educate, add value & bond with your veterinary clients?

Delight Your Clients Blog 1
Posted in Client Service at 05 July, 2016

Sometimes what we want or need may be right in front of us - we just don't always know where to look! We all know the importance of educating, entertaining, adding value and ulimately bonding with your veterinary clients. And there are many ways...

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2 Comments   Posted by Judy Gillespie, Vetanswers

Creature Clinic - A veterinary blog that's entertaining, funny & educational too

Dr Jo Creature Clinic Blog
Posted in Inside veterinary Blogs at 09 June, 2016

Find out more about veterinary blogger Dr Joanna Paul and her blog: Creature Clinic. The how's and why's of writing and publishing a veterinary blog...

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2 Comments   Posted by Dr Joanna Paul, Veterinarian and Creature Clinic Blogger

Smallanimaltalk Blog- Bringing veterinary and pet owner worlds together

Dr Anne Fawcett Small Animal Talk Blog
Posted in Inside veterinary Blogs at 19 May, 2016

Welcome to our new blog series: Inside Veterinary Blogs - How you can join the pack. In this new series you'll get to meet the people behind some of my favourite veterinary blogs and find out how and why they do what they do. Thank you to Dr Anne Fawcett...

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Posted by Dr Anne Fawcett, Veterinarian and Small Animal Talk Blogger

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