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Phone enquiries in your veterinary practice - Digging beneath the surface

Phone Enquiries In Your Veterinary Practice Digging Beneath The Surface V2
Posted in Client Service at 06 August, 2020

Every phone call is an opportunity - encouraging your team to go beyond the basics I was speaking with a client yesterday about Customer Service training for vet nurses and receptionists who regularly handle telephone enquiries. Their challenge was encou...

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Posted by Donna Robson, Director Waggy Dog Veterinary Sales & Marketing
 

3 Things I bet you didn't know about... Love Your Pet Love Your Vet

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 06 June, 2019

Love Your Pet Love Your Vet aims to raise awareness of veterinarian wellbeing, reduce the stigma in seeking help and provide support to veterinary professionals. Find out what they're experts at & how they can make your life easier......

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Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet
 

3 Things I bet you didn't know about... Pets Need A Life Too!

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 17 April, 2019

Pets Need A Life Too is a one-stop-shop dedicated to enriching the lives of pets by sourcing & supplying unique environmental enrichment products & toys of all types for all pets. 1. They are absolute experts at..... Behaviour enrichment! It is their pas...

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Posted by Gillian Shippen, Nurse Manager & Director Pets Need A Life Too
 

Do you need more support than your veterinary peers & family can provide?

Do You Need More Support Than Your Veterinary Peers And Family Can Offer Red
Posted in Guest Blogger at 20 March, 2019

You, like most of us, will have people in your workplace who you feel comfortable talking with " discussing your challenges and the times when you feel inadequate or have a poor outcome, as well as sharing your successes....

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Posted by Dr Ilana Mendels, VetPrac
 

Supporting independent veterinary practices in Australia - do we need a Group?

Independent Support 1
Posted in Management at 15 February, 2018

Do we need a group dedicated to the advancement of independent veterinary practice for practitioners who value their autonomy in Australia? Or is the veterinary industry too fragmented already? What do you think?...

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2 Comments   Posted by Judy Gillespie, Vetanswers
 
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