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Some veterinary clients you love...and...some you don't

Some veterinary clients you like and some you don't
Posted in Client Service at 30 April, 2015

If you understand the words, why does it seem like some of your veterinary clients are speaking a totally different language?...

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Posted by Judy Gillespie, Vetanswers

Should You be Encouraging Your Veterinary Team Members to "Catch the Bus?"

Crowded bus
Posted in Management at 21 February, 2013

This year my son is catching the bus to & from school. Yippee! I really had no idea what a difference such a relatively small thing could make. From his perspective it makes him feel more responsible and in charge of his life as he's responsible ........

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Posted by Judy Gillespie
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