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The 4 Best Veterinary Client Communication Hacks

4 Best Veterinary Client Communication Hacks Red
Posted in Client Service at 07 November, 2019

You can spend a lifetime learning about communication. Countless books, online resources, coaches and entire university degrees are readily available to educate and inform. Unfortunately, most of us don't have spare lifetimes to commit to this, meaning th...

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Posted by Dr Hubert Hiemstra
 

Forward Booking at your veterinary practice? Seriously..why wouldn't you?

Forward Booking At Your Veterinary Practice Seriously Why Wouldnt You
Posted in Operations at 26 September, 2019

Do you always re-schedule the client's next visit before they leave your veterinary practice? You do realise that forward booking is actually a service to me (the client) don't you? By helping me to make my next appointment you've taken away one more thin...

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Posted by Judy Gillespie, Vetanswers
 

3 Things I bet you didn't know about... VETtalk tv

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 23 May, 2019

VETtalk tv offer personalised video & audio communications solutions for your veterinary business - whether online, on-hold, via email or in person! 1. They are absolute experts at creating compelling video stories about what really happens when a pet is...

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Posted by Kaye Browne, Co-Producer VETtalktv
 

3 Things I bet you didn't know about...VetCheck

Vetcheck Logo Blog
Posted in 3 Things I bet you didn't know at 28 March, 2019

VetCheck is the easiest & fastest way for veterinary teams to share health information, treatment plans and appointment reminders to their customer's mobile device. 1. They are absolute experts at..... VetCheck has everything you need for exceptional com...

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Posted by Dr Amanda Chin, VetCheck
 

Are you asking your veterinary clients the right question?

Are You Asking The Right Question
Posted in Guest Blogger at 01 June, 2014

"Do you have any concerns today?" In veterinary consultation rooms all over the world, this question is being asked, in one way or another. Who would've thought though, that the way we ask this question can make a huge difference on how the consultation p...

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Posted by Dr Liz Chmurycz, Russell Vale Animal Clinic
 

I'm a relatively intelligent pet owner & so are (most) of your veterinary clients.

Successful Communication
Posted in Client Service at 06 February, 2014

Communicating successfully with your veterinary clients is not always easy but there are some things you can do to help. I'm a relatively intelligent person. I can understand most issues that relate to my two dogs. And when you're explaining my dog's con...

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Posted by Judy Gillespie
 

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