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The best way to diplomatically deal with gloomy veterinary clients

The Best Way To Deal With Gloomy Veterinary Clients Red
Posted in Guest Blogger at 19 December, 2019

There's a lot of negativity around, isn't there? It's hard to avoid on the news, in social media and in conversation. These negative comments from clients aren't necessarily aimed at you or your practice. Much of the time it is often more general gloomy...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

So Many Other Things: The Reality of Veterinary Practice Part 5- By the people, for the people

So Many Other Things The Reality Of Working In Veterinary Practice Part 5
Posted in So Many Other Things... at 28 February, 2019

There are many important truths to working in veterinary practice. Dealing with people is first among equals. "You can't not be about people," says Brudine Practice Manager Bri Smith. "They are the entire basis of your business in the veterinary industry....

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

So Many Other Things: The Reality of Veterinary Practice Part 4 - It takes two to practice

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Posted in So Many Other Things... at 14 February, 2019

There is little doubt that the veterinary practice someone works for can impact the quality and quantity of their career, sometimes beneficially, sometimes not. The importance of finding the right practice cannot be overstated, especially for new graduate...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Your Vet Online - a different form of veterinary care

Your Vet Online
Posted in Our Community at 13 June, 2017

A few months ago I came across an interesting online veterinary business - Your Vet Online - that offered pet owners online access to veterinarians for advice on potential treatments, further testing or any question about cats, dogs, horses or pocket pets...

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3 Comments   Posted by Dr Leigh Davidson, Your Vet Online
 

What is it like to be a veterinarian?

What Is It Like To Be A Veterinarian
Posted in Our Community at 14 November, 2016

Now there is a question that I am asked lots and lots of times usually by young folk who have watched some of the TV shows that usually centre on some young, good looking vet who leaps the fence of some poor suffering owner whilst carrying a medicine box...

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4 Comments   Posted by Dr David Challen, East Bundaberg Veterinary Hospital
 

Celebrate Father's Day with your veterinary clients

Posted in Guest Blogger at 25 August, 2016

Father's Day is on Sunday 4th September Celebrate Father's Day with your veterinary clients by sharing this image on your veterinary practice website and social media...... Click on the image to download.... And have a Happy Father&s Day!...

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Posted by Judy Gillespie, Vetanswers
 

Want to educate, add value & bond with your veterinary clients?

Delight Your Clients Blog 1
Posted in Client Service at 05 July, 2016

Sometimes what we want or need may be right in front of us - we just don't always know where to look! We all know the importance of educating, entertaining, adding value and ulimately bonding with your veterinary clients. And there are many ways...

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2 Comments   Posted by Judy Gillespie, Vetanswers
 

Creature Clinic - A veterinary blog that's entertaining, funny & educational too

Dr Jo Creature Clinic Blog
Posted in Inside veterinary Blogs at 09 June, 2016

Find out more about veterinary blogger Dr Joanna Paul and her blog: Creature Clinic. The how's and why's of writing and publishing a veterinary blog...

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2 Comments   Posted by Dr Joanna Paul, Veterinarian and Creature Clinic Blogger
 

Smallanimaltalk Blog- Bringing veterinary and pet owner worlds together

Dr Anne Fawcett Small Animal Talk Blog
Posted in Inside veterinary Blogs at 19 May, 2016

Welcome to our new blog series: Inside Veterinary Blogs - How you can join the pack. In this new series you'll get to meet the people behind some of my favourite veterinary blogs and find out how and why they do what they do. Thank you to Dr Anne Fawcett...

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Posted by Dr Anne Fawcett, Veterinarian and Small Animal Talk Blogger
 

Working with Difficult Clients in your Veterinary Practice

Working With Difficult Clients In Your Veterinary Practice V2
Posted in Client Service at 18 June, 2015

Demonstrating care and educating our veterinary clients is usually a rewarding experience but every so often situations can go wrong. Learning to manage the experience of a difficult client is not easy and there is not one single technique that will work...

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Posted by Deb Render, CCG/Provet
 

Some veterinary clients you love...and...some you don't

Some veterinary clients you like and some you don't
Posted in Client Service at 30 April, 2015

If you understand the words, why does it seem like some of your veterinary clients are speaking a totally different language?...

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Posted by Judy Gillespie, Vetanswers
 

Do you speak body language in your veterinary practice?

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Posted in Guest Blogger at 25 September, 2014

So what is Body Language & how can it help you personally & professionally? Body language is the unspoken or non-verbal mode of communication that we use in every single aspect of our interactions with another person. If you listen closely, it tells you...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Veterinary Practice
 

Veterinary Hospitals vs. Facebook Reach: How You Can Win The Battle

Snout School Logo B
Posted in Social Media at 01 June, 2014

Facebook, Facebook, Facebook. I use you for both my veterinary hospital and my social media coaching business, but I think you mostly exist to drive me crazy. Have you had this sort of conversation "with Facebook" lately? You're not alone!...

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3 Comments   Posted by Danielle Lambert, Director, Snout School
 

Top Tips for Renting with Pets for your Veterinary Clients

Is Your Pet A Good Tenant
Posted in Client Service at 22 May, 2014

Every one of your veterinary clients deserves the right to have a pet in their lives - whether they rent or not! Unfortunately there is a shortage of pet friendly rental properties in Australia and finding a pet friendly rental home can be quite frustrati...

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2 Comments   Posted by Yen Wong, Founder, Rent with Pets
 

What does your perfect veterinary client look like?

What do your clients look like?
Posted in Client Service at 14 March, 2013

As a veterinary practice owner or manager have you ever asked "Who are our clients?". Then asked...... Are they the clients we want?" I'm not suggesting your clients are not lovely people. I'm also not suggesting that every veterinary business should be...

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4 Comments   Posted by Judy Gillespie
 

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