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What's next? What does the future look like for the veterinary industry?

Whats Next For The Veterinary Industry Group Responses
Posted in Our Community at 29 May, 2020

I asked a number of people within the veterinary industry two questions: 1. What do you think is next for veterinary practices? 2. What's next for you and your business? Here is a collection of their responses.....

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Posted by Dr Alex Avery, Dr Nadine Hamilton, Tracy Kamens, Dr Diederik Gelderman
 

AVA Media Release: Understanding the factors behind vet suicide

Posted in Our Community at 28 May, 2020

AVA Media Release: Following last night's SBS Insight special discussing suicide and mental health in the veterinary profession, the Australian Veterinary Association (AVA) is calling for greater public awareness of the pressures faced by vete...

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Posted by AVA Media Release
 

Building a Culture of Leadership: Creating everyday leaders in your veterinary practice

Building A Culture Of Leadership Creating Everyday Leaders In Your Veterinary Practice
Posted in Management at 23 April, 2020

Why we need to stop asking people if they&re a manager or a leader... There is an endless number of articles around how leadership concepts have changed over the years - and now "transformational" and "servant" leadership are all the rage. But these...

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Posted by Tracy Kamen, Director OnPoint Veterinary Coaching
 

10 Reasons why regular meetings won't work in your veterinary clinic

10 Reasons Why Regular Meetings Wont Work In Your Veterinary Clinic Part 1
Posted in Management at 11 March, 2020

Staff meetings can be the key to your veterinary clinic success (Part 1) Do we really need staff meetings? If I'm honest, when I mention staff meetings more often than not I hear something along the lines of . "Oh please no! What's the point? It'll proba...

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Posted by Tracy Kamens, Director OnPoint Veterinary Coaching
 

Your Instruction Manual for Managing your Veterinary Team Part 2

Your Instruction Manual For Managing Your Veterinary Team Part 2
Posted in Management at 20 February, 2020

In Part 2, we'll discuss in more detail just what the four components of DiSC mean and how understanding them can help you not only better understand yourself, but also better manage your veterinary team along with others in your life including clients, f...

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Posted by Tracy Kamen, Director OnPoint Veterinary Coaching
 

Steve the Birdbox... Encouraging positivity & fun in your veterinary team

Steve The Birdbox Encouraging Positivity Fun In Your Veterinary Team 2
Posted in Our Community at 06 November, 2019

Keen to turn your veterinary staff meetings into a more positive and fun event that your team looks forward to? Then you might want to consider your very own 'Steve the Birdbox'!...

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Posted by Tania, Thornleigh Veterinary Hospital
 

Make Your Veterinary Team Great Part 4: Appreciation is an essential ingredient

Make Your Veterinary Team Great Part 4 Appreciation Is An Essential Ingredient 2
Posted in Management at 29 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. In the final post in the series Making Your Veterinary Team Great Again we'll be talking about the second most important ingredient in any high performing team whic...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Making Your Veterinary Team Great Again Part 3: Trust is an essential ingredient

Make Your Veterinary Team Great Part 3 Trust Is An Essential Ingredient 2
Posted in Management at 22 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. Now we need to identify the two most important ingredients for building high-performance teams. We'll cover the first one in this post and the second one in the nex...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Make Your Veterinary Team Great Again Part 2: You can't rely on 'Superstars'

Make Your Veterinary Team Great Part 2 You Cant Rely On Superstars Red
Posted in Management at 15 August, 2019

In Part 1 we used the analogy of ducks and geese to demonstrate how a team working in harmony and synergy can produce 71% more output than a single individual could possibly achieve on their own - and with a lot less effort and stress. In this post we'll...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Make Your Veterinary Team Great Part 1: Do you want a team of eagles or ducks?

Make Your Veterinary Team Great Part 1 Do You Want A Team Of Eagles Or Ducks Red
Posted in Management at 08 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. Being brutally honest, most Veterinary practice teams that I have seen over the last 20 years are dysfunctional. Many people who work in vet are here only because...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

The Power of Enthusiasm

The Power Of Enthusiasm 2
Posted in Guest Blogger at 23 April, 2019

Studies show that enthusiastic people get better breaks: They are promoted more often, They have higher incomes and They live happier lives. That's no coincidence. The word 'enthusiasm' comes from the Greek word 'entheos'. 'Theos' is the term for God......

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Hate performance reviews? What about using The Stay Interview with your veterinary team?

Hate Performance Reviews What About Using The Stay Interview Instead
Posted in Management at 01 November, 2018

Let's be honest - NO one really enjoys performance reviews but what if there was a better way to improve engagement and reduce turnover? We all know the dearth of good staff lately and so it's more important than ever to retain excellent team members...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Yes, there IS something you can do to better understand your team

Yes There Is Something You Can Do To Better Understand Your Team 250x250
Posted in Management at 07 September, 2017

Practice Managers, Team Leaders, Coordinators: whatever they might be called in your veterinary practice, are all essentially in the same business the people business. We rely on the people in these roles to lead, motivate and mobilise...

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Posted by Deb Render, CCG/Provet
 

What does it matter what I wear to work at a veterinary clinic anyway!

What Does It Matter What I Wear To Work At A Veterinary Clinic Anyway
Posted in Management at 10 August, 2017

The most important part of your job in your veterianry team are your skills and ability to help your patients right? How you look shouldn't make a difference, as long as your clothing is practical and takes into account all safety requirements..well yes &...

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Posted by Judy Gillespie, Vetanswers
 

Start a Positivity Jar & focus on the positives in your veterinary team

Start A Positivity Jar And Focus On The Positives In Your Veterinary Team
Posted in Management at 08 November, 2016

Working in the veterinary industry it's easy to focus on the bad stuff - how about encouraging your team to focus on the positives instead? This week I saw a post from Coral Coast Veterinary Hospital on Facebook talking about their 'Positivity Jar' and I...

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Posted by Judy Gillespie interviewing Jen McLeaod, Veterinary Nurse, Coral Coast Veterinary Hospital
 

Why personal presentation matters in your veterinary practice

Why Your Team Members Personal Presentation Matters In Your Veterinary Practice 2
Posted in Management at 27 October, 2016

No matter what your job is within a veterinary clinic, the most important thing is your level of skill right? Well yes as far as the health and wellbeing of your patient is concerned. The only problem with this argument is that on most occasions your pat...

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Posted by Judy Gillespie, Vetanswers
 

Don't let toxic attitudes poison your veterinary practice

Managing Toxic Attitudes In Your Veterinary Practice
Posted in Our Community at 19 October, 2016

Ignoring toxic attitudes and behaviours in your veterinary practice is easiest..right? You are busy, your mind is on other things and you choose to walk past toxic attitudes and behaviours in your workplace. It might avoid badness in the short term........

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Posted by Dr Cathy Warburton, Make Headway
 

Tips for managing conflict in your veterinary team

Tips For Managing Conflict In Your Veterinary Team 2
Posted in Guest Blogger at 17 August, 2016

Conflict in your veterinary team is natural and normal - it's how you handle it that makes all the difference! In interpersonal relations, conflict is as natural as breathing. Conflict can happen for many reasons and present in many ways. When you're wor...

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1 Comments   Posted by Sue Crampton, CCG
 

Another 3 costly mistakes that even smart veterinary practice owners make (regularly)

The Costliest Mistakes You Can Make In Your Veterinary Practice 2 1
Posted in Management at 11 August, 2016

What are the next three costliest mistakes you can make in your veterinary practice? In a recent blog post we explored the two Costliest mistakes you can make in your veterinary practice that even SMART practice owners and managers make and these are mis...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Veterinary Practice
 

Can you handle the truth about your veterinary practice? Benefits of mystery shopping.

Can You Handle The Truth About Your Veterinary Practice Benefits Of Mystery Shopping
Posted in Client Service at 10 August, 2016

Most business owners and managers are well aware that the telephone is an essential tool in the quest to gain and retain clients. New clients will assess your website first, and then call you to make an enquiry. What message are you sending on the phone...

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2 Comments   Posted by Sue Crampton, CCG
 
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