Petsy is dedicated to supporting veterinary teams by making pet insurance simple and accessible for everyone involved.
1. We are absolute experts at…
Petsy is the absolute expert in Pet insurance! It’s all we do, which means we’re dedicated to delivering extensive, high-quality coverage tailored specifically for Australian pets and their families.
Our policy, service and processes are designed with pet owners in mind so that we can support pet parents when they need it most. We offer clear terms, customisable policies and a commitment to making the entire pet insurance journey as seamless as possible.
2. The one thing that makes us different from our competitors is…
At Petsy, we go beyond standard pet insurance by offering features that truly benefit pet parents and veterinary professionals:
- Exclusive 30% lifetime discount for veterinary professionals, supporting those who dedicate themselves to helping our pets.
- Annual limit bonus for young pets, rewarding pet parents who insure their pets early (20% annual limit bonus for pets insured before six months, 10% annual limit bonus for pets insured before their first birthday) at no extra cost, applied for the lifetime of the policy.
- No sublimits, meaning no payout caps on specific conditions, even for commonly expensive treatments like cruciate ligament injuries, IVDD, hip dysplasia, or cancer treatments.
- We only offer an annual excess instead of a per-condition or per claim excess, helping pet owners to reduce their out of pocket expenses over time.
- Our focus is on providing a simple, straightforward and transparent policy with extensive protection that truly supports pets and their families.
- For added peace of mind, we also offer a complimentary pre-existing condition assessment for each of our members. This includes collecting pet’s vet history upfront which helps to fast-track any future claims and we’ll also let pet owners know whether there are any pre-existing conditions noted in their medical history that might affect their ongoing coverage.
3. We can make your life easier by…
We know that vet teams are already incredibly busy, so we designed Petsy to make pet insurance as easy as possible for both pet owners and their vets:
- Offering coverage up to $30,000 annually to help cover eligible vet bills for pet owners if their pet runs into an unexpected injury or illness, with no sublimits on any of the conditions they can claim
- Our claims process is quick and easy, and you can lodge a claim in seconds from anywhere in Australia using any device, plus, vets can submit claims on a pet owner’s behalf. Approved claims are paid into pet owners nominated bank account
- Pre-existing condition assessments upfront – Pet parents don’t have to wait until they make a claim to understand their coverage. We offer a complimentary pre-existing condition assessment as soon as they start their policy, ensuring transparency from day one.
We strive to take the stress out of pet insurance and to be able to support pet owners through every stage of their journey.
PDS & TMD @petsy.com.au. Issued by Pacific International Ins







