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Virtual Recall are absolute expert at Automated Client communications.
We provide a range of reminder messaging services, client reviews and client engagement marketing tools. Our reminder messages, sent by SMS, email and/or post are completely automated and drive on average a 38% increase in parasiticide use by clients, and a 20% growth in vaccine compliance.
Our client review tool gathers Net Promotor Score and Google reviews through a post-consultation survey so you can boost your online reputation and monitor the ‘pulse of your practice’ at the same time.
Automation is central to what we do – one founding principle is to improve workflow for clinics by asking them to do absolutely nothing.
The system integrates with your PMS database, reading the correct data and sending messages fully automatically 365 days a year. We also know the importance of a good message too – using our patent pending message builder, we send multiple reminders in one easy-to-read message so that no pets get forgotten. We ensure all messages are fully personalised as this is what really makes a difference to response rates, and yet our system has been designed with flexibility in mind to try to please everybody.
We will remove the hassle from any reminders that you currently do – freeing up time to concentrate on what you want to be doing – caring for pets.
Built by Vets for Vets we understand the challenges in a clinic and all our solutions are focused on this, therefore we implement everything for you. We will drive better preventative health for your clients, enhance the bond with your clients and ultimately improve sales for your clinic.
Clients become grateful for the excellent service – as an example we see Parasiticide sales coming back to your clinic after years of big box retailers out-competing, because of the loyalty we generate for you.
Just give us a call to find out how we can help!
Connect with Dr Charlie Barton Director Virtual Recall:
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Great blog! I just found it today and can’t stop reading your posts. Thanks you for sharing such a great blog with us. Expecting for your good luck.
Hi Elizabeth, I’m glad to hear you enjoy our blog 🙂