Chris Gough is on a mission to empower business leaders and managers with the knowledge, skills and confidence to engage effectively with their people to create extraordinary results. The first half of Chris’ career was spent developing systems enabling him to create one of Australia’s most successful veterinary practice. Riverbank Animal Hospital, an ASAVA Accredited Hospital of Excellence, was benchmarked in 2015 as their top performing veterinary practice by recognised industry analysts. Chris joined Lincoln Institute as a student with Lincoln’s founder Paul Ainsworth in 2012. After completing Lincoln’s flagship Lead to Succeed program he was the first graduate invited to join Lincoln’s innovative mentoring and coaching program in 2015 and 12 months later he became a partner. Chris now heads up Lincoln’s talented Coaching Team, oversees Lincoln’s member benefits program, Lincoln Advantage and is also head of operations at Lincoln HQ.
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In Part 3, we journey to the heart of empathy to empower you to significantly boost your veterinary team performance, influence, and trust. In Part 1, we examined the differences between empathy, sympathy,...
Today, we’re going further in our exploration of empathy, sympathy, and compassion in veterinary practice. In Part 1, we unpacked the unique qualities of empathy, sympathy, and compassion. We talked about...
In our veterinary work, we sometimes encounter situations that require more than clinical expertise—they require us to connect with people on a deeper level, which may require empathy, sympathy, and...
Despite our best efforts, trust can sometimes break down in your veterinary team and understanding the do's and don'ts of apologising is essential. In our last post, we shared the seven elements of trusting...
When your veterinary team trusts each other, you'll experience growth in energy, engagement, enjoyment and productivity and a reduction in burnout We hope our first post in our three-part series about...
Welcome to the first in our three-part series on the essential element… the secret sauce... of high-performing veterinary teams! In a 2017 study on successful teamwork 1,100 staff members were surveyed, and...
I hope you’re feeling more zen since our last blog post and have discovered the rewards of mindfulness in building resilience. If you missed the previous posts in the series you can read them here: Easy...
Welcome to Part 3 in our series on avoiding burnout for you and your team where we examine the third category or domain of resilience Psychological – and how we can turn the constant chatter into a gentle...
How important is sleep in avoiding burnout and building resilience for those working in veterinary practice? In our ongoing quest to help you avoid burnout as a veterinary professional, we hope our insights...
What do you really know about resilience? Welcome to the first in a series of posts in which we'll share some valuable insight into the key to avoiding burnout. This content has been drawn directly from...
