Lauren Chalwell is a veterinary operations leader, consultant, and founder dedicated to strengthening independent clinics across Australia and New Zealand. With a career spanning clinical nursing, multi-site operations leadership, and large-scale system and workflow implementation, she brings practical, in-clinic insight to every project. Lauren is the founder of Unlock Veterinary Consulting, supporting clinics with people-first, commercially smart business strategy, and Shift & Paws, a modern locum and staffing platform connecting good clinics with good people. She is passionate about building sustainable, psychologically safe workplaces and helping veterinary teams balance clinical excellence with strong business performance.
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Why workforce planning and forecasting matter more than most veterinary clinics realise In most veterinary clinics, leave isn’t the problem. On paper, teams have annual leave, personal leave and...
Practical strategies to manage salaries, support teams, and protect veterinary clinic profitability. In Part One of this series, we explored why veterinary wages are becoming increasingly complex - from CPI...
Why wages feel confusing in veterinary medicine, and what’s really driving the pressure Across the veterinary industry, conversations about wages are becoming increasingly common and increasingly complex....
Why technical brilliance doesn’t always translate to great leadership in veterinary practice Veterinary medicine is a profession built on skill, dedication and years of technical training. From the moment...
Last-minute Facebook posts and panic locum searches aren’t a staffing strategy, they’re a symptom of a system that needs to change. Let’s start with the facts - we’ve all done it. Posted a FB message that...
The work-from-home conundrum and its quiet impact on your veterinary team culture. Over the past few years, working from home has become normalised across many industries. In some sectors, it’s an...
Unlock Veterinary Consulting empowers independent veterinary clinics with strategic operational, HR, and financial support. 1. We are absolute experts at… Unlock Veterinary Consulting is the absolute...
