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Clinicwise was built specifically for veterinary clinics, not adapted from generic business software. Developed alongside leading clinics in New Zealand, Australia and globally, the platform focuses on improving how practices communicate, manage clients and reduce day to day admin.
Below are a few important things many clinics often don’t realise about Clinicwise.
Clinicwise was created by veterinarians who experienced first-hand how frustrating poorly designed systems can be in a busy practice. Instead of forcing clinics to adapt their workflows to software, Clinicwise was designed around how veterinary teams actually work.
That veterinary-led approach remains central today, with ongoing development shaped by real feedback from clinics using the platform every day. The result is software that supports clinical workflows, rather than interrupting them.
Pet owners increasingly expect the same level of convenience from their veterinary clinic as they do from other services. Clinicwise helps practices meet these expectations through features such as online bookings, digital forms, review management and AI-powered assistants.
These tools reduce phone calls, improve the quality of information collected before appointments, and help clinics communicate more clearly and consistently with clients, all while easing the administrative load on teams.
No two clinics operate in exactly the same way. Clinicwise is built to be flexible, allowing practices to tailor workflows, forms and client communication to suit their needs.
This is backed by committed, ongoing support from a team that understands veterinary practice. Clinics are not left to figure things out on their own, instead they are supported to get the most value from the platform as their needs evolve.
Some clinics may recognise Clinicwise by its former name, Virtual Vet Nurse. As the platform evolved and began supporting a wider range of clinic needs across multiple countries, the name naturally evolved with it.
Today, Clinicwise reflects a broader focus on helping veterinary clinics streamline everyday workflows and create a smoother experience for pet parents, while continuing to grow alongside practices and adapt to how clinics work in the real world.
James, Co-Founder of ClinicWise (Formally Virtual Vet Nurse), brings extensive experience in veterinary software and a passion for using technology to improve clinic operations and client communication. He is dedicated to creating innovative solutions that enhance care and streamline workflows for veterinary professionals.
Connect with James:
Why recognising your own expertise may change how you think about value, pricing and pay. A fortuitous opportunity recently came my way. A friend approached me to ask if I could help with the design of a new vet hospital. The architectural firm had a first draft, but...
