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Have we got you thinking?
GOOD!
If your daily tasks include:
Then you are performing a Standard of Care.
The next question is: What is the level of care you’re delivering in these daily tasks?
Every process you perform within your practice reflects your Standards of Care for your clients & patients, including within your PMS. All tasks have a company standard.
Are you confident in making the necessary changes to your PMS effectively and efficiently when you:
Introduce a new service to your veterinary practice?
Add a new drug to your inventory?
Decide it’s time to change your OTT pricing?
Your PMS is designed to reflect your Standards of Care for your clients, patients and employees. Used efficiently, it ensures that all of your employees consistently follow the Standards of Care of your practice.
It is supposed to ensure consistency in the level of service you deliver throughout all aspects of your veterinary practice, including your team. It’s supposed to grow with your practice, plus support the delivery of new services and operational changes, as required.
If this is not true for your current situation, then you might want to CALL an EXPERT!
Calling an expert will help you make the necessary changes to your PMS, train you along the way and most importantly, make sure everything works smoothly!
If you currently lack the time, knowledge or resources to implement new pricing/processes to your clinic PMS, calling in an expert will save you time and money. Not to mention, also reduce your stress levels.
However, before you pick up the phone to make that appointment, it’s best to have an idea of what a great PMS expert should be able to offer.
They should:
If you would like to work with a PMS expert that ticks all of these boxes and more, please give our team at Astute Veterinary Solutions a call. We would love to help you sort out any problems you may be having with your PMS.
We would also love to make sure ALL your systems support the high level of clinical care you provide for your patients and clients.
Janelle is a Veterinary Software Strategist who enjoys helping people bridge the gap between technology and skills. Having been associated with the veterinary profession for over 30 years as a veterinary nurse and practice manager, she is now coaching practice managers and owners on how to improve their software systems and processes. Janelle is an accredited Training and Assessment Program Author. After years of investigation and trials, she was delighted to showcase her new VHPT program (Veterinary Hospital Process Training) and online resource shop recently at The Vet Expo. Janelle is located at Lake Macquarie NSW, and services clients Australia-wide. Distance is no barrier! Her passion is to empower practice owners and managers with the tools to run effective practices.
Connect with Janelle:
The future of veterinary care isn’t coming. It’s already here. The question is, are you ready to make the most of it? The pace of technological progress has never been faster. AI, automation, and integrated software solutions are transforming every industry, including...
