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What makes your veterinary practice different from all the others? Know your competitors!
There are more choices than ever for pet owners when it comes to veterinary care. We know that not all veterinary clinics are the same – but do your clients understand the difference? In the past, pet owners would automatically call their most conveniently...
Let’s talk veterinary client loyalty
Do You Know The Number One Factor That Determines Whether a Client is Likely to Visit Your Practice? It’s NOT What You Think! FUN FACT: The number one factor that determines whether a client is likely to visit your veterinary practice is whether or not you have...
Talking Teeth in Pet Dental Health Month
As veterinary staff, we are all too aware of how difficult it can be to help owners understand the importance of pet dental health care. To our trained eyes, it is obvious that most pets do not have healthy mouths. It frustrates us that their owners can’t see this,...