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How will you celebrate Valentine’s Day with your veterinary clients?
You may not be a fan of ‘commercial’ celebrations, but they provide an excellent opportunity to make fun connections with your veterinary community. Not a ‘romantic’? Valentine’s Day on Friday 14 February offers a great opportunity to...
5 Essential skills for new leaders in veterinary practice
Leadership skills for new and emerging leaders in veterinary practice Moving into the next stage of your veterinary career can be exciting, and if that next step involves stepping into a new leadership role, then it can also be both exhilarating and challenging....
Part 3: 9 Tips for the perfect apology when trust has broken down within your veterinary team. Building trust within your veterinary team
Despite our best efforts, trust can sometimes break down in your veterinary team and understanding the do’s and don’ts of apologising is essential. In our last post, we shared the seven elements of trusting relationships and how they are integral when...