Aug 6, 2020 | Veterinary Clients
Every phone call is an opportunity – it's time to encourage your team to go beyond the basics.I was recently speaking with a veterinary practice client about Customer Service training for vet nurses and receptionists who regularly handle telephone enquiries....
May 19, 2016 | Our Veterinary Life
Welcome to our new blog series: Inside Veterinary Blogs – How you can join the pack. In this new series you'll get to meet the people behind some of my favourite veterinary blogs and find out how and why they do what they do. Thank you to Dr Anne...
