VETtalk On-Hold helps independent, privately owned veterinary practices stand out from the crowd with regularly updated, personalised, bespoke messages created by communication professionals.
1. We are absolute experts at…..
VETtalk On Hold are the absolute experts at one on one personalised communication…
VETtalk On-Hold helps independent and privately owned veterinary practices stand out from the crowd with regularly updated, personalised, bespoke messages created by communication professionals who have provided on-hold, video, and podcast services exclusively to the veterinary sector for almost twenty years. They really understand the needs of both vet practice owners and pet owners.
2. The one thing that makes us different from our competitors is….
The one thing that makes us different from our competitors is that we speak the same language as you!
When someone calls a vet, they know they’re likely to be placed on hold, and this waiting time can make or break the situation. They want to hear voices that are calming, authoritative, reassuring, knowledgeable and trustworthy.
When you call a business that provides medical care – for pets or humans – the last thing you want to hear is elevator music or ‘your call is important to us’ (!!), along with a disengaged voice mouthing platitudes.
3. We can make your life easier by….
We can make your life easier with clear communication! You provide us with the information that’s important to you, and we create conversational scripts about your services, team, areas of special interest, current promotions, and more in a way that resonates with your clients and helps them remember the important information they’re hearing while waiting.
We also provide unlimited updates with each subscription – all included in the package! Most practices choose to update their on-hold information at the start of the warmer and colder times of the year.
So what are you waiting for? Contact us, and we would be happy to discuss how we can help your veterinary practice.
