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While an employment contract is important to establish employee/employer relationships, it should be supported by policies and procedures that provide employees with an understanding of expected behavioural and performance standards.
A policy outlines boundaries, rules, obligations, and entitlements. It also explains how team members should perform their work, conduct themselves, and maintain the safety of themselves and others.
Once policies are in place, it is essential that they are regularly reviewed and updated in line with legislative changes and requirements. It is also best practice to have written confirmation that your team members have read and understood what has been provided to them – and to discuss them regularly.
The real test of your policies and procedures is when you must rely on them in the event of employee issues such as poor performance or inappropriate behaviour.
Daily I am reminded of the importance of policies when I see Fair Work decide in favour of an employee during a case as a business….
Should you wish to ensure your policies are up to date and compliant or need to discuss what you need in place contact Donna@harmonisehr.com.au or head to our website – harmonisehr.com.au.
Donna is qualified in Human Resources Management, Business Management, and Practice Management having worked in mental health and the animal care industry. Having worked in the animal care industry for 15 years in Management and HR Donna understands the complexities within this unique industry and is passionate in supporting veterinary clinics across Australia with all HR related matters.
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