ClinicWise helps veterinary clinics streamline client workflows while giving pet parents a modern digital experience. With online bookings, a Pet Portal, smart questionnaires, and automated communications, your clinic can reduce admin, improve appointment preparation, increase bookings, and free your team to focus on delivering exceptional patient care.
ClinicWise
James Merchant, Co-Founder,
ClinicWise provides the tools your clinic needs to simplify operations and engage clients:
Online Bookings
Clients can request or book appointments 24/7 through your website or Pet Portal. Bookings sync with your practice software, capturing more appointments while reducing phone calls and interruptions.
Pet Portal
A central hub for pet parents to manage pets, appointments, forms, and communication. Improves client satisfaction by giving owners convenient access to everything they need.
Smart Questionnaires & Digital Forms
Collect patient histories, consent forms, and pre-visit information digitally. Adaptive questionnaires ensure your team receives the right data before appointments, improving efficiency and care.
Client Communication & Follow-Ups
Automate reminders, follow-ups, and preventive care messages. Educate pet owners on key health topics, promote services, and improve uptake of recommended care.
AI-Powered Client Assistant
Answer common questions and guide clients to the right service, supporting routine requests like prescription refills without adding to your team’s workload.
Marketing & Review Tools
Run targeted campaigns, manage reviews, and share educational content to strengthen your clinic’s reputation and attract new clients.
Why Choose ClinicWise?
- Increase bookings and convenience through online access and the Pet Portal
- Save 20–50 hours per month by automating routine admin tasks
- Improve appointment preparation with smart questionnaires and pre-visit forms
- Deliver a modern experience for pet parents while freeing your team to focus on patients
Streamline operations, boost client satisfaction, and grow your practice
Click HERE to visit the ClinicWise website to find out more…
Testimonials
Of the three booking systems we’ve tried, this is the easiest to set up and modify. Concise, intuitive – and the ClinicWise team are great to work with.”
– Dr Keith McKellar, Mittagong Veterinary Hospital
Don’t wait for things to get overwhelming. Try it. It’s flexible, it integrates, and it frees your team to focus on actual care – not chasing calls or typing notes.
– Christopher Mayell, Goodna Veterinary Surgery,
ClinicWise has been a game changer for our team.
– Dr David Barrowman, Barrowman & Goodman Vets
Online bookings have doubled as a proportion of total appointments. Big success so far.
- Will Cadell, Five Dock Vet
Our pre-procedure forms are working extremely well. Our uptake for pre-anaesthetic blood testing has improved substantially. Today 4 out of 4 clients accepted blood testing. We are very happy.
- Glynn
I would thoroughly recommend adding a Virtual Vet Nurse to your customer service portfolio.
- Kathryn Sim , Marketing Manager, Franklin Vets
We’ve been using our Virtual Vet Nurse Sarah for a few months now and the client engagement has been great. She can answer all kinds of queries, any time of the day or night. We particularly use Sarah to refer our clients to the integrated after-hours service VetCheck 24/7, which can direct our clients to speak to a real vet nurse (and then see a vet if necessary).
I also love the useful tips and tricks that Sarah can provide to our clients like showing clients how to easily place their cat in a carrier ready for the vet visit. She also showcases our wellness plans and can take messages for prescription refills. I think that moving forward, every practice website will need a virtual assistant to improve communications with clients.Dr Moss Siddle, Owner Dandenong Ranges Veterinary Centre
Embracing virtual/digital tech team members enables us to take care of our most precious resource – our veterinary professional teams – and helps free up their time to care for our patients, the heartbeats at our feet.
Dr Megan Alderson, Co-Owner The Strand Veterinarian
Special offer to the Vetanswers Community:
Subscribe to ClinicWise and receive 50% off your first 3 months. Use the promo code “Vetanswers” when you book a demo.