Petsy Pet Insurance

Testimonials

Don't think about it, get it! This insurance is amazingWe have only had our insurance with Petsy for 4 months and have made two claims for our furry baby, Millie this far. The process was extremely easy and fast, with all our claims being approved within the week. I love that Petsy goes straight to out vet for any additional information if required, and doesn't ask us to supply the information to them which is a big relief. The cost of the insurance is well worth the service received. I also appreciate the pre-existing conditions assessment at the beginning of the policy, that way we know exactly what will be covered.

I only wish we would have gotten the insurance earlier.

Mariajose R January 2025

Exceptional Service and Knowledgeable StaffI’ve been in the market for pet insurance for quite some time, and my experience with other providers has often been disappointing, with abrupt staff and lackluster service. Petsy Pet Insurance, however, was a breath of fresh air!

The team at Petsy truly stood out—they genuinely cared about what I was asking and saying. They took the time to listen and provided clear, cohesive answers to all my questions. It’s evident they not only understand their product thoroughly but also prioritise delivering excellent customer service.

I couldn’t be happier with my experience, and I highly recommend Petsy to anyone looking for pet insurance that’s backed by a supportive and knowledgeable team. Thank you, Petsy, for making the process so easy and stress-free!

Liam B January 2025

Petsy has made my pets welfare so much less stressfulThe service provided by Petsy has been amazing. My puppy got parvo and even with full vaccination needed 24/7care for a week until she was well enough to come back home. Once she was back home I made a claim with two days and got correspondence from the team a day after. I expected the process to take up to two weeks as it was a large claim but within five days the claim had been processed and two days later the funds were in my account. All I had to do to make my claim was provide the details of the vet and invoices if the care was complete and they would do all the work getting information from the vet. They also checked in with me a few times during this process to let me know how the claim was going and asked me how my puppy was going.

I have been with Petsy for three months and they have been so much more approachable than my previous insurer. Their policy is the same price of my previous policy but covers two dogs while my previous policy only covered the one. I wish I had been with Petsy earlier as my other cavoodle needed to have dental surgery on some adult teeth and my current policy would have covered this when my old insurer did not.

They also provide a Pre-existing assessment for all pets that helps to outline what vet costs will or won’t be deductible based on their prior vet history. They are also open to updating information when some existing vet notes change, such as a dog no longer eating poop!

My amazing experience with Petsy has made me speak highly of them to everyone who has heard about my poor puppy getting sick and I recommend them to anyone who has a pet.

Phoebe G July 2024

Outstanding customer service and claims handling is all that mattersPetsy Pet Insurance’s customer service and claims handling process is far superior to any other pet insurance products that I researched prior to taking out insurance.

This was my third claim. In my experience, the staff are consistently magnificent and Petsy lives up to its incredible reputation.

The only improvement is that it would be great if I could register Petsy with my Vet, enabling them to make a direct claim. However in saying this, my claim was processed within three days, which was outstanding.

 Summer H July 2024