Our super-customised, real-time online booking syncs with over 30 practice management systems, giving you complete visibility and control over your clinic’s schedule. Your team will no longer need to handle non-urgent calls, perform manual appointment reminders, or untangle a mess of double-booked appointments.
Our super customised platform offers your clients real-time appointment scheduling. This means that pet owners can only book appointments that are available now, not five minutes ago, based on the availability in your practice management system. There is no waiting to hear back, phone tag, or manual appointment confirmations!
As two of our co-founders are veterinarians, Vetstoria has been designed with a deep understanding of how clinic schedules truly function. For instance, we recognize the necessity to accommodate various needs, such as allocating time for walk-ins or emergencies, specifying times or days when different clinicians prefer to treat specific pets, distinguishing between types of appointments best scheduled in the morning versus those at the end of the day, among many other considerations.
So, by using Vetstoria, you can offer your clients convenience while still maintaining control over your practice schedule.
Our websites are specifically designed for the unique needs of clinics.
Mobile First Design – Websites that look perfect on all devices, especially smartphones – where most pet owners search
Local SEO optimisation – Customer strategies to help your clinic rank higher in local search and Google Maps
Integrated Booking Systems – Clients can book online anytime; appointments sync automatically to your PIMS, reducing calls and admin (optional add-on)
Pet Owner-Friendly Features – Floating features and intuitive design helps clients to book and find info in just a click
Essential info at a glance – Showcase your team, services, hours, location and emergency details upfront so clients get answers instantly
Built for your clinic – Choose from veterinary-specific designs that highlight your clinics personality, follow digital best practices and fit your budget
Some folks are worried about losing control of their schedule, pet owners booking the wrong appointments, or missing appointments that should be emergencies.
We urge you to watch this quick video from our co-founder and veterinary surgeon Julien Poublon – who address some of these concerns, showing online booking can actually become your teams’ new best friend!
The support we offer is unmatched. We have hundreds of team members specifically focusing on product development, customer success, and implementation. Even better, many of our team members come from the veterinary industry, so we have a deep understanding of the specific needs and requirements of each clinic that onboards with us.
Our global team has insights into each market. It’s one thing to have a team operating worldwide, but another to understand how each country or region responds differently to technology, the economy, and pet owner preferences. Every member brings their own expertise, insights and experience.
You are in control of your journey to using Vetstoria. We offer two options to get started: fast track (a form + 1 call) or standard (a form + 2 calls).
Our most successful clinics usually appoint a Vetstoria champion, someone who will be responsible for coordinating with our onboarding teams.
Veterinary professionals should consider a solution like Vetstoria because it's a time-saving tool and helps you tap into the revenue you miss from potential out-of-hours bookings, which amounts to 40% of the total bookings a practice would get.
- Emily Arnold, Senior Marketing Directory, Lakefield Veterinary Group
I love Vetstoria, it's a practical way to reduce the workload for receptionists and reduce telephone calls. For clients. it's even easier to book in for the right treatment at the right time so pets can live their best lives
- Kath Chivers, RVN, Digital Success Manager, IVC Evidensia
90% of bookings are 20-minute vaccinations and 30-minute ear checks. Monday and Friday afternoons are blocked for online bookings so there's flexibility for emergencies
- Libbe Soelbeck, Veterinary Nurse, AniCura Varde - Denmark