The key element that distinguishes a thriving veterinary organisation from one that struggles is its people, in both the non-clinical skills they possess and the way in which they are led.
Our unique and contemporary veterinary leadership programs have been crafted specifically for the veterinary industry by experts with firsthand experience in successfully leading teams and achieving business success.
The evidence-based training and support we deliver targets all roles in the organisational structure, centring on leadership, commercial performance, and targeted non-technical competency development.
Our flagship cohort-based training for practice owners and senior managers is called Lead to Succeed. It addresses the key challenges in running a veterinary business, unlocking improved effectiveness for leaders and higher levels of engagement, accountability, and productivity within the team.
Business leaders experience reduced stress and administrative load as they develop the capability of their senior leadership team and enhance workplace culture. This facilitates improved personal fulfilment, healthier workplace relationships, and increased employee retention.
Over the three year training program, implementation is facilitated by dedicated coaching from experts. Leaders receive this support in addressing real-world challenges as they arise, and progress of their organisational leadership impact is objectively measured with auditing tools.
The third year of the program shifts focus to business acumen and strategic development. With comparison to our comprehensive database of commercial metrics, and education on proven systems and strategies, leaders shape their business plan to achieve significantly improved financial results.
Every successful business needs a pipeline of capable leaders to assist in managing people and processes as they grow. Our immersive leadership development program, called Chrysalis, was developed with prospective and current team leaders in mind.
Our transformative training program equips this next generation of leaders with the critical leadership competencies to support a seamless transition from simply doing great clinical work, to leading others to make positive contributions to culture and business outcomes.
A successful team doesn’t rely solely on excellent leadership; it thrives in an environment where every team member possesses the behavioural skills necessary to be accountable in supporting a healthy workplace culture.
The Emerging Leaders program develops the team across an entire veterinary organisation together in critical non-clinical skills, proven to enhance their collective contributions to the success of a practice and ensuring a high-performing, supportive, and resilient team.
Leading Edge for Veterinarians is our virtual mentoring program which develops targeted non-clinical competencies that are proven to support improved success, wellbeing, and fulfilment in practitioners, as well as their contribution to the practice’s commercial success.
This modular video-format program is evidence-based and RACE-accredited. It has empowered over 1,600 veterinary professionals in 27 countries to experience more resilience to stressors of practice, improved interpersonal relationships, and optimised outcomes for patients and clients.
Our bespoke, research-based education is further enhanced by our global community, bringing together veterinary professionals worldwide to connect and meaningfully contribute to our vision of a brighter future for the veterinary profession.
This supportive and collaborative environment of like-minded colleagues provides peer support to improve development and overcome feelings of isolation which are often prevalent amongst veterinary business owners and professionals.
Lincoln Institute of Veterinary Business’ flagship programs are now delivered as jointly-issued Short Form Credentials with Southern Cross University – formally recognising the leadership, communication, and professional capability that underpin sustainable veterinary practice.
These university certified credentials apply to Lincoln’s core programs, including:
This certification reflects the academic rigour, depth, and professional relevance of Lincoln’s curriculum – shaped by over 15 years of real-world application within the veterinary profession.
For program participants, this represents more than completion certificates.
It means:
By aligning industry expertise with academic standards, Lincoln Institute of Veterinary Business and Southern Cross University continue to raise the bar for veterinary education – acknowledging that excellence in practice is built on more than clinical skill.
It’s extraordinary…..the pay-off is huge. Don’t consider it, just do it.
Dr Steven Cooney, Practice Owner, Balmain Veterinary Hospital NSW
It has been a privilege to learn from Lincoln and to better understand the imperative role of leadership in business. Good leadership has tangible benefits for both well-being and the bottom-line.
Dr Jeannet Kessels, Practice Owner, Springfield District Veterinary Clinic QLD
Since that event, I’m a different person. It’s worth 5x what we paid to be there!
Dr Mike Mesley, Practice Owner, Snowy Vets NSW
Fantastic value for money. So worth it. I would recommend it to every practice owner
Cath Colton, General Manager at Vetshare Ltd.
I was at the end of my tether…just about ready to sell or give up. Now I have the tools and the confidence to lead my team successfully. The outcome is massive – personal satisfaction…I now have a joy of going to work, not a fear of going to work. The by-product of that is a real improvement in the performance of my business, a real increase in turnover and profitability. Your people are your greatest resource and greatest expense…you’d be crazy not to do this!
Dr Graeme Cross, PETStock Gosford NSW
Seriously serious training for the Veterinary Business Owner. Learning from the best in the industry has been a real privilege and blessing. Obtaining clarity of direction and the fundamentals of Veterinary business has enhanced my focus and in return delivered serious results.
Dr Mike Woodham, Sugarland Animal Hospital QLD
My life is significantly different now. My work and staff related stress levels are so much lower than at any time in the past. My team are so much more engaged in the work they are doing and are an obviously happier group of people now that I have changed my approach to leadership.
Dr Glynn Rigden, Owner of Southern Downs Veterinary Services
I have developed tremendous confidence in building and leading the team. It is great to have a structure to follow and fall back on. I have enjoyed learning the process and we are reaping the rewards of putting it into action. The team has become happier, more functional and we are starting to perform at a higher level. The individual members are enjoying their personal development which is building their loyalty and commitment. It has been tremendously satisfying to watch the magic happening. The transformation in 6 months is gob smacking. I have never got results like this before. Thank you so much. A big thanks to Lincoln Institute for making a remarkable difference in my life and the lives of the people who work in our organisation. The results are in!
Dr Rob Hill, Owner of Australind Veterinary Practice
The Lincoln team succeed where other management gurus fail – it’s not about the ‘ra-ra’ and ‘walking over the coals’ motivational stuff that lasts 5 minutes. Rather, they help veterinary practice owners understand their team dynamic and help you recognise that nobody can be accountable for your practice success other than yourself. Intimate, one-on-one coaching and twice-a-year mini conferences ensure that you, your staff and your practice will grow in all aspects - in a steady, solid and achievable way. We’re very much enjoying our Lincoln Journey.
Dr Jeremy Goldin, Owner of Bayside Animal Medical Centre, Melbourne
The two days were packed with lots of information and were filled with fun laughter and learning. We liked the concepts and emphasis on growing people “behaviourally”, the focus being on everyone being a part of the learning and upskilling of our whole team was key for us. I can say there has definitely been a jump in the satisfaction, desire and happiness of all our team as a result.
Carron Jerram, General Manager, Veterinary Specialists Auckland, New Zealand
Be sure to check out our upcoming events page for free events and special offers: https://lincolninstitute.com.au/upcoming-events/