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Today's Top Tip....

10 commandments for exceptional client service: Thou shalt tell me what I need to know (or do) in a timely way using a format I can understand.

Want to know more? Check out our blog post: 10 commandments for achieving exceptional client service

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from the blog

Tips for self-care over the Christmas holidays...& every day

This time of the year can be tough for many people. Looking after ourselves is crucial if we want to maintain a healthy level of wellbeing - that doesn't just mean physically, but psychologically as well. Typically, the Christmas period can be a stressful

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guest blog - Dr Diederik Gelderman, Turbo Charge Your Practice

The best way to diplomatically deal with gloomy veterinary clients

There's a lot of negativity around, isn't there? It's hard to avoid on the news, in social media and in conversation. These negative comments from clients aren't necessarily aimed at you or your practice. Much of the time it is often more general gloomy

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