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Your client can't judge you on your surgery skills but they can on the quality of what they can see - your staff, marketing materials, your website, etc.

Want to know more? Check out the blog post: Your Veterinary Practice Brand - The Unspoken Promise to your Clients

What's on in 2016? Veterinary CPD Calendar 

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from the blog

Exit interviews - are they worth considering for your departing veterinary team members?

Even the best staff will eventually leave your veterinary business for whatever reason. Sometimes you can see it coming and other times you won't. Sometimes all you can think about is the gaping hole that is going to be left and the time and effort ...

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guest blog - Judy Gillespie, Vetanswers

Let's start a 'little things matter' campaign in every veterinary workplace

I'd like to suggest we all start a new campaign in every veterinary practice. In a recent blog post I discussed 'Why dirty dishes might be an indicator as to the health of your veterinary practice culture' and it got me thinking. So often it seems that in

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