Billie is an experienced Practice Manager with 10 years' experience in the veterinary industry. She holds a Bachelor of Science, Zoology/Animal Biology from the University of Canterbury. In 2019, she was awarded runner-up ‘Veterinary Nurse of the Year’ from the New Zealand Veterinary Association (NZVA).
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When it comes to post-op follow-ups, it’s easy to spot best practice. It’s having a personalized and thorough conversation with every client after every procedure to get an accurate update on how each...
What’s it like having an AI digital assistant working for your veterinary clinic? And what kind of efficiencies can you expect? In this case study, Oaklands Veterinary Hospital in Canada describe why...
Discover how veterinary clinics worldwide use their Virtual Vet Nurse digital assistant to create beautiful bookings (and more!) When choosing an online booking solution for your clinic, it’s important to...
Having strong cashflow is the lifeblood of any veterinary business. So it’s great to know that your Virtual Vet Nurse can help keep those payments flowing in. With the Deposits & Payments workflow, your...
What if you already had the answers to your routine questions BEFORE you began the veterinary consult? Most veterinary professionals have a repertoire of routine questions they ask each client...
Matching your staff resources to fluctuating veterinary client demand can be a tricky balance. You might have a frantic Monday morning packed with urgent visits, for instance, then just a trickle of clients...
