make Vet Answers my homepage
 

Welcome to the Vetanswers Blog

Welcome to the Vetanswers Blog where you'll find a range of posts of interest to everyone who works in the veterinary industry.

Guest Bloggers - We want YOU!

If you work in a veterinary practice or in the pet industry or in a business that supplies goods or services to the industry and you have something to say - why not become a 'Guest Blogger'?

For more information click here to read our: 

Guidelines for Guest Bloggers

 

 
1 2 3 4 5 6 7 8 9 10 11   Next >Show 10 20 50 756 Results

The Top 5 Client Service Complaints In Veterinary Practice – And How To Prevent Them

The Top 5 Client Service Complaints In Veterinary Practice And How To Prevent Them 2
Posted in Client Service at 15 April, 2021

You'll never stop clients complaining but you can stop the same complaints from occurring time and time again. When I'm asked to deliver client service training to veterinary nurses, the first things I ask are 'Where do you think your service is lacking?...

> more

Posted by Donna Robson, Director Waggy Dog Marketing
 

8+ reasons why you should enrol in Small Animal Medicine Distance Learning

Sam Dl Sneek Peek And Blog
Posted in Our Community at 09 April, 2021

Get serious about your veterinary professional development in 2021 with the SAM DL Program - it brings a comprehensive, specialist designed and fully-online Medicine program to veterinarians all over the world....

> more

Posted by Rachel Olsen, Program Manager, Improve International
 

Fear Free Veterinary Clinic Design Elements

Fear Free Veterinary Clinic Design Elements
Posted in Operations at 31 March, 2021

A trip to the vet clinic can often leave owners with some trepidation about how their beloved pet will fare during their appointment. However, a lot of vets in Australia and around the world are adopting a new approach in both the design of their clinic...

> more

Posted by The Elite Team
 

Fear Free: When veterinary clients are talking about it, it's time to get on board

Fear Free When Your Clients Are Talking About It Its Time To Get On Board
Posted in Client Service at 31 March, 2021

It all started when.... As a child, I was a little different. I didn't play with dolls and I preferred to read, my favourites, of course, being James Herriot and similarly themed books. Or go outside and watch ants, butterflies, ladybugs, stink bugs, cat...

> more

2 Comments   Posted by Gillian Shippen, Nurse Manager & Director Pets Need A Life Too
 

Vet Nurse Diary: 10 Reasons to place your anaesthetised patient on IV fluids

Vet Nurse Diary 10 Reasons To Place Your Anaesthetised Patient On Iv Fluids
Posted in Veterinary Nurse/Tech Blog at 25 March, 2021

Does your clinic place patients undergoing general anaesthetic for routine procedures on IV fluids every time? BEFORE anaesthetising them! Yes, even the procedures that take less time thank actually placing the IV in.... *cough* cat castrates *cough* Doe...

> more

Posted by Melissa Giles, Vet Nurse Diary
 

Improve your veterinary patient care with Small Animal Medicine Distance Learning

Sam Dl Vet Answers 1 002
Posted in Guest Blogger at 25 March, 2021

Build your veterinary clinical knowledge, improve your skills making thorough case management plans and treating complex clinical cases - Small Animal Medicine Online Distance Learning Program " Enrolments Now Open! " Starting May 1st 2021....

> more

Posted by Rachel Olsen, Program Manager, Improve International
 

Danger! Chocolate! Resources to share with veterinary clients over Easter

Danger Chocolate Resources To Share With Veterinary Clients Over Easter
Posted in Client Service at 25 March, 2021

Easter is a great time to connect with and educate your veterinary clients... Over the years I've collected some great resources to share on social media ......

> more

6 Comments   Posted by Judy Gillespie, Vetanswers
 

The person behind the business - Janelle Beavan, Astute Veterinary Solutions

The Person Behind The Business Astute Veterinary Solutions
Posted in The Person Behind the Business.. at 25 March, 2021

Astute Veterinary Solutions is a veterinary consulting business created to help bridge the gap between technology, business operations and employees. I asked the founder of Astute Veterinary Solutions, Janelle Beavan, a few questions about how and why she...

> more

Posted by Janelle Beaven, Director, Astute Veterinary Solutions
 

Vets Beyond Borders volunteers on standby for NSW flood emergency

Vbb Volunteers With The Awl Mobile Vet Truck Crop
Posted in Our Community at 23 March, 2021

The flooding emergency across NSW means that not only families are needing rescuing, but their beloved pets too. Australian animal welfare charity, Vets Beyond Borders (VBB), played a vital role in the deployment of veterinary volunteers in the Black Summ...

> more

Posted by Robert Leach, Programs Manager, Vets Beyond Borders
 

Women earn less than men in the veterinary industry - What are the solutions?

Women Earn Less Than Men In The Veterinary Industry What Are The Solutions
Posted in Our Community at 19 March, 2021

This week I shared a post on social media from a study in the US that found women veterinarians earned less than men 1. Women veterinarians earn less than men, study finds (Cornell Chronicle) Women veterinarians make less than their male counterparts,...

> more

Posted by The Vetanswers Community
 

5 ways to help your veterinary clients prepare for pet loss

5 Ways To Help Your Veterinary Clients Prepare For Pet Loss
Posted in Client Service at 18 March, 2021

Helping your veterinary clients prepare for the loss of their pet can make saying goodbye a little easier For most people, losing a pet is incredibly painful. As pet professionals, if you can help your clients prepare for the loss of a pet,...

> more

Posted by Leanne Pilpott, Pet Professional
 

Focus on improvement in your veterinary clinic AND get your team on board without the overwhelm

Focus On Improvement In Your Veterinary Clinic And Get Your Team Onboard V2
Posted in Guest Blogger at 17 March, 2021

I get it. As a manager or veterinary practice owner your days are busy: the phone doesn't stop ringing, you may be seeing patients and there is always the need for problem solving on the fly. You are also probably the IT department, the HR department, th...

> more

Posted by Dr Mark Matthews, Owner Kew Vet & Cattery Group & AVA VBG Veterinary Business of the Year 2020
 

3 Things I bet you didn't know about... Pet Professional Insurance

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 15 March, 2021

Pet Professional offers business insurance for all pet professionals with Best Price Promise! Professional indemnity, public liability, business insurance, management liability, personal accident. 1. They are absolute experts at... providing...

> more

Posted by Liz Walden, Pet Professionals
 

3 Things I bet you didn't know about....Zali & Co

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 10 March, 2021

Zali & Co are passionate about supporting pet parents through animal loss and grief. They offer a tributes page and animal loss sympathy cards & books available for purchase. 1. They are absolute experts at..... Zali & Co are the absolute experts at helpi...

> more

Posted by Kelly Ternouth, Director Zali & Co
 

Vet Nurse Diary: X-ray Positioning Terminology

Vet Nurse Diary X Ray Positioning Terminology
Posted in Veterinary Nurse/Tech Blog at 10 March, 2021

Who doesn't love a little x-ray positioning and directional terminology?? We use many of these terms on a daily basis and so they often become second nature to us. But it's never a bad thing to review the terminology every now and then to make sure we u...

> more

Posted by Melissa Giles, Vet Nurse Diary
 

Old Cat, New Kitten – who is the aggressor?

Old Cat New Kitten Who Is The Aggressor
Posted in Guest Blogger at 04 March, 2021

Hands up all who have had clients complain their old cat has become aggressive towards their sweet innocent kitten that is only trying to play? When I was veterinary nursing, I found it highly frustrating that clients were not viewing the situation from t...

> more

Posted by Gillian Shippen, Director Pets Need A Life Too & HandicappedPets Australia
 

Owning is always better than renting when it comes to your veterinary content

Owning Is Always Better Than Renting When It Comes To Your Veterinary Content V2
Posted in Social Media at 04 March, 2021

Social media can be an awesome way to connect with and attract new veterinary clients to your business - as long as it's not the only way. I always think of a Facebook Business Page (and all social media!) as being like a rental property - you can add you...

> more

Posted by Judy Gillespie, Vetanswers
 

All you vets care about is the money

All You Vets Care About Is The Money
Posted in Our Community at 24 February, 2021

Ouch! Just reading that line makes your blood boil, doesn't it? If you've been in clinical practice for any length of time it's likely that you would have heard this accusation, or some version of it, before. These kinds of comments tend to hit .........

> more

1 Comments   Posted by Dr Hubert Hiemstra
 

Did I just write about writing? Or.. Why writing is better than screaming...

Did I Just Write About Writing Or
Posted in Veterinary Nurse/Tech Blog at 24 February, 2021

Writing allows me to let out the thoughts that crowd my cluttered mind. Sometimes I write only for myself, honestly I mostly only write for me. Then sometimes I let others see what I write too. When I write it can be both an escape from reality and a way...

> more

Posted by Courtney Deamer, Veterinary Nurse & Blogger
 

Caring for a Pet with Cerebellar Hypoplasia

Caring For A Pet With Cerebellar Hypoplasia 1
Posted in Guest Blogger at 18 February, 2021

Firstly, just what is Cerebellar Hyperplasia? Pets with cerebellar hypoplasia are born with a smaller than usual or underdeveloped cerebellum. This neurological condition is congenital and directly effects motor skills. Although more widely known as a mo...

> more

Posted by Gillian Shippen, Director, Pets Need A Life Too & HandicappedPets Australia
 

Top 3 things I bet you didn’t know about..... Wildlife Outreach Vet

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 18 February, 2021

Wildlife Outreach Vet will help you to share your story: veterinary communications, management & marketing. Writing, content development, social media & website content, media relations, publication design, & communications management for veterinary bus...

> more

Posted by Dr Phil Tucak, Wildlife Outreach Vet
 

How will you celebrate Valentine's Day with your veterinary clients?

4
Posted in Client Service at 11 February, 2021

Valentine's Day is a great opportunity to connect with your veterinary clients. Even if you're not exactly what you would term a 'romantic', Valentine's Day offers a great opportunity to have some fun...

> more

Posted by Judy Gillespie, Vetanswers
 

Australia's Vet shortage - What are the solutions?

Australias Vet Shortage What Are The Solutions
Posted in Our Community at 11 February, 2021

This week I shared two posts on social media on the topic of vet shortages in Australia. It's a tough problem... made worse by the COVID pandemic, but what are the solutions? As a Community, I'd love to share thoughts, concerns and ideas:...

> more

Posted by The Vetanswers Community
 

Practice Management Software - does it support or hinder the high standard of care you deliver?

Pm Software Does It Support Or Hinder The High Standard Of Care You Deliver
Posted in Guest Blogger at 11 February, 2021

Think about this: Is your Practice Management Software (PMS) supporting the consistent, high standard of care you aim to deliver to your patients & clients? Or do you believe that your standards of care and your PMS are two different areas? Have we got y...

> more

Posted by Janelle Beaven, Director, Astute Veterinary Solutions
 

She's No Lady - She's the Vet!

Shes No Lady Shes The Vet Reduced
Posted in Our Community at 11 February, 2021

She's No Lady - She's the Vet!, Stories From 100 Years of Female Vets In Australia By Helen M. Jones, Robin Giesecke, Paula H. Jones Over 110 years ago, there were no practising female veterinarians. Veterinary practice was a man's field.......

> more

Posted by Helen M. Jones, Robin Giesecke, Paula H. Jones
 

3 Things I bet you didn't know about.... Improve International

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 11 February, 2021

Improve International Australia is the dedicated post-graduate veterinary education specialist, for the companion animal profession. They are dedicated to developing careers, improving practice performance and driving veterinary education forwards. Find o...

> more

Posted by Rachel Olson, Improve International
 

Why we have to talk about money to our veterinary clients

Why We Have To Talk About Money To Our Veterinary Clients
Posted in Veterinary Nurse/Tech Blog at 04 February, 2021

One of the most emotionally triggering things we have to talk about in Veterinary practice is the money. We're verbally crucified on a daily basis about the money. What many people don't understand, is that it's just as hard for Veterinary professionals...

> more

Posted by Courtney Deamer, Veterinary Nurse & Blogger
 

3 Things I bet you didn't know about....Astute Veterinary Solutions

3 Things I bet you didn't know about ...Astute Veterinary Solutions
Posted in 3 Things I bet you didn't know at 17 December, 2020

Master your software. Harness your team. Unleash your profits. Astute Veterinary Solutions can help you to discover how to get the most out of your existing systems, including your Practice Management Software, & boost your clinic's effectiveness....

> more

Posted by Janelle Beaven, Director, Astute Veterinary Solutions
 

2020 Top 5 Marketing Tips for Your Veterinary Practice

Top 5 Veterinary Marketing Tips For 2020
Posted in Operations at 11 December, 2020

Amid all the craziness of this year, I've been constantly amazed at the adaptability, creativity and stamina of the veterinary professionals working in our industry. Not only has the veterinary industry stepped up to the plate to continue treating patient...

> more

Posted by Donna Robson, Director Waggy Dog Veterinary Sales & Marketing
 

Tips for self-care over the Christmas holidays...& every day

Tips For Self Care Over The Christmas Holidays Every Other Day 2020
Posted in 1. Mental health resources at 10 December, 2020

This time of the year can be tough for many people. Looking after ourselves is crucial if we want to maintain a healthy level of wellbeing - that doesn't just mean physically, but psychologically as well. Typically, the Christmas period can be a stressful...

> more

Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet & Positive Psych Solutions
 

3 Things I bet you didn't know about....Elite Fitout Solutions

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 10 December, 2020

Consult. Plan. Design. Construct. Elite Fitout is the leading national veterinary design, build and fitout expert. They are committed to providing quality design, fitout & complete build solutions to our clients Australia-wide. Find out what else they're...

> more

Posted by Judy Gillespie
 

The safest & smartest investment you can make? Investing in your Self Worth.

The Safest Smartest Investment You Can Make Investing In Your Self Worth
Posted in Our Community at 03 December, 2020

Do you have self-worth? What about others in your veterinary team? First things first you are AMAZING, so you have every reason to be confident in who you are. But are you? Confidentially: seriously, this is something I struggle with every day and many...

> more

Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

3 Things I bet you didn't know about...Therian

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 26 November, 2020

Therian lead the way through innovation in design, form & function: Architecture, Equipment & Technology 1. They are absolute experts at.... in designing spaces that work now and into the future. Therian can provide you with the most advanced and versatil...

> more

Posted by Gavin Biggs, Chief Executive Officer, Therian
 

Warning! Be alert for the dreaded ‘End of Year Fatigue Syndrome’ in your veterinary team

2020 Warning Be Alert For The Dreaded End Of Year Fatigue Syndrome In Your Veterinary Team 2
Posted in Our Community at 26 November, 2020

Have you noticed any signs of fatigue, grumpiness, stress or a strange wild-eyed look in the eyes of any of your staff? If the staff in question also have children then they may already be suffering from the dreaded 'end of year fatigue syndrome'...

> more

1 Comments   Posted by Judy Gillespie, Vetanswers
 

Tips for handling difficult clients in your veterinary practice

Tips For Handling Difficult Clients In Your Veterinary Practice
Posted in Guest Blogger at 19 November, 2020

Dealing with difficult clients in your veterinary practice can be exhausting. Read on to discover the different types of 'difficult' clients, how to handle them and, most importantly, how to avoid them in the future! There's no denying that serving crank...

> more

Posted by Leanne Pilpott, Pet Professional
 

AniPal collaborates with charity PETstock Assist: Limited edition recycled pet collars & leads

Anipal Collaborates With Charity Petstock Assist Limited Edition Recycledpet Collars Leads
Posted in Our Community at 12 November, 2020

Q & A: Founder of AniPal & veterinarian Steph Stubbe, and PETstock Assist How did the business idea come about? Throughout my vet studies and early career at RSPCA, I was alarmed to see the number of wildlife patients suffering terrible injuries as a con...

> more

Posted by Steph Stubbe, AniPal & PETstock Assist
 

The power of storytelling to showcase your veterinary practice

The Power Of Storytelling To Showcase Your Veterinary Practice
Posted in Our Community at 11 November, 2020

This past year has shown us how important it is for veterinary practices to connect and communicate with your clients. Prompted by the need to communicate COVID-19 protocols with pet owners before they bring their pets into the vet hospital......

> more

Posted by Dr Phil Tucak, Wildlife Outreach Vet
 

Transparency builds trust in your veterinary practice

Transparency Builds Trust In Your Veterinary Practice 2020
Posted in Client Service at 05 November, 2020

Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

> more

Posted by Judy Gillespie, Vetanswers
 

New Members Competition - Join Vetanswers

2020 New Members Competition Is Now Closed
Posted at 04 November, 2020

Thank you - Our competition is now closed!The winner will be announced in our next eNews.Join the Vetanswers Community!Join our online veterinary community and you&ll receive our weekly Veterinary Community Connection eNews every Friday morning, along with the occasional email we think you might be interested in - AND you&ll be a part of our growing, independent, online veterinary community.This competition is only open to Australian Residents, will be drawn on Thursday 5th November 2020 and the winner noti......

> more

Posted by Judy Gillespie
 

7 Steps for the Perfect Veterinary Consult

7 Steps For The Perfect Veterinary Consult
Posted in Client Service at 29 October, 2020

Learning how to master your veterinary consult isn't just about getting more customers into the clinic it's about delivering better results for the pets already in your care. It can enable you to deliver complex medical information in a simple way, impro...

> more

Posted by Dr Claire Stevens, Global Vet Solutions
 

Vetanswers Members Competition - Celebrating The Vet Expo

2020 Members Competition Is Now Closed
Posted at 27 October, 2020

Thank you - Our competition is now closed!The winner will be announced in our next eNews.Thank you for being a member of the Vetanswers Community!To celebrate The Vet Expo and as a thank you to our existing members we&re holding a competition.We really appreciate all of our members who make up the Vetanswers Community and so we&d like to say &Thank You& by offering a special competition just for you!If you&re an existing member of Vetanswers (this means you would have been receiving our weekly eNews before ......

> more

18 Comments   Posted by Judy Gillespie
 

Just a vet nurse....

Just A Vet Nurse
Posted in Veterinary Nurse/Tech Blog at 21 October, 2020

Sometimes it's when you first meet someone and they ask what you do for a living. Sometimes it's a worried client, looking for reassurance. Often, in my line of work, I'll hear someone say, "Oh, You're just a Nurse." Yes! I'm a Veterinary Nurse......

> more

Posted by Courtney Deamer, Veterinary Nurse & Blogger
 

Halloween resources to share with your veterinary clients

Halloween Resources To Share With Your Veterinary Clients Blog
Posted in Social Media at 14 October, 2020

Halloween and pets - it really can be a trick or a treat! Whether you love or hate the concept of Halloween, it seems to be becoming more and more popular. Which means it offers a great opportunity to interact with your clients from both a fun and an edu...

> more

Posted by Judy Gillespie, Head Witch, Vetanswers
 

Paw Knuckling Solutions for your Canine Patients

Paw Knuckling Solutions For Your Canine Patients V4
Posted in Innovation at 14 October, 2020

One of the most common conditions clients are referred to me for is dragging or paw knuckling. As we know there can be several causes of paw knuckling or dragging: Arthritis, injury, Carpal flexural deformity, Intervertebral disc disease ........

> more

Posted by Gillian Shippen, Director Pets Need A Life Too & HandicappedPets Australia
 

It's time to turn your veterinary practice into a 'Safe Space' for you & your team

Its Time To Turn Your Veterinary Practice Into A Safe Space For Your Your Team V2
Posted in Our Community at 07 October, 2020

I want to talk about masks today. No, not the kind we're all wearing at the supermarket. The other kind. The invisible masks of "I'm doing totally fine!" and "I'm OK!" that so many of us are putting on these days, as we try to maintain some semblance of...

> more

Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

How Will You Spoil Your Veterinary Nurses On Vet Nurse Day 2020?

How Will You Spoil Your Vet Nurse On Vet Nurse Day 2020 1
Posted in Management at 01 October, 2020

Vet Nurses Day Friday 9th October 2020. We all know how essential Vet Nurses are to your business and to the veterinary industry in general. And we all know what an awesome bunch of people they are! How do you plan on spoiling your vet nurses this year?...

> more

11 Comments   Posted by Judy Gillespie, Vetanswers
 

3 Things I bet you didn't know about...GoVet

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 30 September, 2020

GoVet is the only automated marketing platform designed specifically for vets 1. They are absolute experts at..... veterinary marketing. They're the only automated marketing platform designed specifically for Vets........

> more

Posted by Dr Amanda Chin. GoVet
 

'No new evidence of transmission of SARS-CoV-2 from a dog, cat, or ferret to a new human'

Mike Lappin 002 Crop
Posted in Our Community at 28 September, 2020

No new evidence of transmission from a dog, cat, or ferret to a new human& WSAVA webinar speakers urge kindness to companion animals testing positive for SARS-CoV-2 and stress importance of prioritization in preventive healthcare during the pandemic...

> more

Posted by Press Release from WSAVA
 

The Basics: 10 Tips to simplify your veterinary writing to suit clients & the public

10 Tips To Simplify Your Veterinary Writing
Posted in The Basics - Managing Your Veter at 24 September, 2020

Quite often when I read veterinary posts, I ask myself, "How much of this post will the public understand?" As well as being a veterinarian, I am a medical writer. I am passionate about communicating health and medical information with the public.......

> more

Posted by Dr Meredith Crowhurst
 

Handling Objections: What To Do When Your Veterinary Client Says "No"

Handling Objections What To Do When Your Veterinary Client Says No
Posted in Client Service at 24 September, 2020

Asking a client for money is one of the most difficult parts of our job in veterinary practice. It may feel insensitive to ask clients to spend money when they are concerned or distressed about their pet's well-being. It doesn't have to be this way! I ge...

> more

Posted by Donna Robson, Director Waggy Dog Veterinary Sales & Marketing
 
1 2 3 4 5 6 7 8 9 10 11   Next >Show 10 20 50 756 Results

Blog Categories

 

Recent Blog Entries

 
 
follow us on twitter