Welcome to the Vetanswers Blog

Easter is a great time to connect with and educate your veterinary clients... Over the years I've collected some great resources to share on social media ......

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Given the state of the current coronavirus pandemic, many Aussie business owners are asking, "What happens if I contract COVID-19?" The Insurance Council of Australia has declared COVID-19 an 'insurance catastrophe'. Nevertheless, it doesn't have to be a...

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Veterinary hospitals have been declared essential businesses. However, it is also inevitable that we will need to concentrate on the messages that are being sent out to your clients. Just some of the essential questions that your clients will be looking...

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Staff meetings can be the key to your veterinary clinic success (Part 1) Do we really need staff meetings? If I'm honest, when I mention staff meetings more often than not I hear something along the lines of . "Oh please no! What's the point? It'll proba...

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I am extremely lucky to be part of a company that without a doubt or question stepped up to help animals in the recent bushfires in Australia. My Boss Peter Jenkins is from Adelaide and only 15years ago made the move to the US with SpectraVET Inc. He was...

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Waggy Dog can help you to keep your clients coming back & grow your practice with tailored marketing & training solutions 1. They are absolute experts at..... at helping you to stay connected with your clients. And they do this is a number of ways includi...

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How much damage can employing the wrong person do to your veterinary practice? Ahh reference checks, ok I admit it - they're not my favourite part of the recruitment & selection process. But there is NO way I would ever hire someone without doing at least...

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Vets tend to provide care throughout a pet's entire life from the first puppy health check right through to the animal's final days of life. However, all pet professionals can play a valuable role in helping their clients deal with the loss of a pet. Wit...

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In Part 2, we'll discuss in more detail just what the four components of DiSC mean and how understanding them can help you not only better understand yourself, but also better manage your veterinary team along with others in your life including clients, f...

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Valentine's Day is a great opportunity to connect with your veterinary clients. Even if you're not exactly what you would term a 'romantic', Valentine's Day offers a great opportunity to have some fun...

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Do you have self-worth? What about others in your veterinary team? First things first you are AMAZING, so you have every reason to be confident in who you are. But are you? Confidentially: seriously, this is something I struggle with every day and many...

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OnPoint Practice Coaching is here to help you develop & reach your goals, empower your team, create structure, enhance mental wellness & maximise practice profitability. 1. They are absolute experts at..... identifying what needs to be done & giving you t...

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Have you ever wondered why there are some people that you seem to get along with better than others? Think about the last time you met someone new, what was the interaction like? Did you struggle to connect, or did it seem like you had known each...

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There's a lot of negativity around, isn't there? It's hard to avoid on the news, in social media and in conversation. These negative comments from clients aren't necessarily aimed at you or your practice. Much of the time it is often more general gloomy...

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As parts of the state rise above 40 degrees Celsius this week, RSPCA NSW is urging all pet owners to keep their pets cool, hydrated and safe. It is crucial to prepare your pet for the heat to avoid potential heat stress and fatalities this summer. So wha...

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This time of the year can be tough for many people. Looking after ourselves is crucial if we want to maintain a healthy level of wellbeing - that doesn't just mean physically, but psychologically as well. Typically, the Christmas period can be a stressful...

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We all know its hard to find vets in today's industry.... but to give it a number, approximately 30% of veterinarians working in Australia are currently thinking of leaving the profession. Not leaving their current job - leaving behind their clinical car...

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As you may have seen in a previous edition of our eNews or on social media, Dr Stephanie Stubbe, veterinarian and founder of AniPal was recently asked to speak at the United Nations in Bangkok, Thailand. This was an amazing honour and I was interested to...

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Dr Steph Stubbe's presentation at the SEA of Solutions and Plasticity Conference, The United Nations, Bangkok, Thailand Thank you Plasticity and Sea Circular for hosting this crucial conference and bringing together leading minds who can help tackle plas...

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Mental Health challenges in the vet industry have received lots of attention in recent months. From national interest on The Project to a review of Victorian Vet Board Guidelines, our profession is scrambling to work out the best solutions for affected i...

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Signalment: Rocket, a three-year-old, male neutered pure breed Boxer. Reason for presentation: Investigation of missing teeth which was identified during a yearly wellness examination, and an annual COHAT (Comprehensive Oral Health Assessment and Treatme...

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Have you noticed any signs of fatigue, grumpiness, stress or a strange wild-eyed look in the eyes of any of your staff? If the staff in question also have children then they may already be suffering from the dreaded 'end of year fatigue syndrome' - a str...

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You can spend a lifetime learning about communication. Countless books, online resources, coaches and entire university degrees are readily available to educate and inform. Unfortunately, most of us don't have spare lifetimes to commit to this, meaning th...

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Keen to turn your veterinary staff meetings into a more positive and fun event that your team looks forward to? Then you might want to consider your very own 'Steve the Birdbox'!...

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The words "feminisation of the veterinary industry" have been thrown around a lot lately. It's about time we stop the negative rhetoric and accept that working mothers are a huge part of our workforce and that's neither good or bad. It's a fact that we h...

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Over the last decade, there has been an increase in the number of rescue pets that are re-homed or adopted. In fact, in 2017-2018 more than 95,000 rescue animals were re-claimed or re-homed. While 'rescue culture' is growing in popularity, pet professiona...

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Halloween and pets - it really can be a trick or a treat! Whether you love or hate the concept of Halloween, it seems to be becoming more and more popular. Which means it offers a great opportunity to interact with your clients from both a fun and an edu...

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Every year, the independent, consumer advocacy group Choice announce their Shonky Awards - their annual awards that name and shame the shonkiest products and companies taking advantage of Australian consumers. This year Pet Insurance was named .......

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It doesn't matter if you are serving clients online or in a veterinary business, there are 10 things that go to making up exceptional client service. Here are the 10 commandments your clients wish you would abide by. Feel free to pick up a chisel and .......

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Vet Nurses Day Friday 11th October 2019. We all know how essential Vet Nurses are to your business and to the veterinary industry in general. And we all know what an awesome bunch of people they are! How do you plan on spoiling your vet nurses this year?...

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Background and treatment options for traumatic malocclusion due to linguoverted mandibular canine teeth ('base narrow') Linguoversion of the mandibular canine tooth/teeth is where one or both mandibular canines is lingually displaced from their normal po...

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Do you always re-schedule the client's next visit before they leave your veterinary practice? You do realise that forward booking is actually a service to me (the client) don't you? By helping me to make my next appointment you've taken away one more thin...

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What do we do when what we fear has happened? When you've done something, or didn't do something, and the outcome for your patient has not been good. Luckily we have decades of research from both the medical and veterinary worlds to learn from. Some of th...

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You can help to keep your veterinary patients safe by educating pet owners on common household dangers. While pet owners might be aware that certain plants and foods pose a risk to animals, there are numerous other dangers around the home that might not b...

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Most veterinarians have a long history of success & achievement, so when faced with the embarrassment of failure it can be a uncomfortable space to occupy. So how do we get past this? It's the weekend. You've had a challenging week at work, but you coped...

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KICK ASS VETS provides practical, tangible and immediately implementable tools to help EMPOWER veterinarians to fall back in love with their career. They are absolute experts at understanding where associate vets are coming from when working in clinical p...

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Having the right TEAM and culture is essential to the success of your veterinary practice. In the final post in the series Making Your Veterinary Team Great Again we'll be talking about the second most important ingredient in any high performing team whic...

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Scientists, detectives, carers, shepherds, counsellors, colleagues, mentors, mediators, negotiators, advocates, risk managers.

There are many skills that veterinary services workers will need to have beyond treating sick animals. The reality is the fir...

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Improve International Australia provides veterinary education through year-long modular programs and weekend fast track courses with a focus on practical small group teaching. Find out what else they're experts at and how they can make your life easier......

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At Vetsone we're in the same business as all other practising Veterinarians and so we focus on providing a range of products that we believe are useful for clients, pets and importantly, business profitability. One of these products is the Berylas Laser T...

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Having the right TEAM and culture is essential to the success of your veterinary practice. Now we need to identify the two most important ingredients for building high-performance teams. We'll cover the first one in this post and the second one in the nex...

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A few week's ago I came across an awesome post on Instagram from Animal Emergency Centre (@aecvets) with images and an explanation of their brilliant Mood Board: It's OK to not be OK. Each shift the team picks a feeling they're currently relating to and w...

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In Part 1 we used the analogy of ducks and geese to demonstrate how a team working in harmony and synergy can produce 71% more output than a single individual could possibly achieve on their own - and with a lot less effort and stress. In this post we'll...

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Medical Plus is a world leader and major supplier of high quality veterinary specific imaging equipment with a presence in the Middle East, South East Asia and Asia Pacific. Find out what they're experts at & how they can make your life easier......

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In preparation for work as a vet or a vet nurse, education is required and significant work experience is essential. As much as university must provide the former, the onus is on the individual for the latter. Though, no matter how much preparation throug...

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Intervertebral Disc Disease (IVDD) in dogs is one of the common neurological conditions seen in practice. It is caused by displacement of part of the intervertebral disc, often located in the thoracolumbar and cervical region, causing pain and neurologica...

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On the 16th October, there's an awesome 1 day symposium being held in Sydney. Four-Words Forwards! is a 1-day workshop promoting wellbeing and tapping into resources we may not know we have. Our speakers will provide bite-sized insights, with a focus on...

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Social Domination is a social media agency supporting businesses to build their brand online using Facebook and Instagram advertising and free social media strategies. They are absolute experts at growing your business using social media to dominate your...

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Having the right TEAM and culture is essential to the success of your veterinary practice. Being brutally honest, most Veterinary practice teams that I have seen over the last 20 years are dysfunctional. Many people who work in vet are here only because...

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The beginning of a career in veterinary services extends far back before the first day of work after graduation. A few Brudine vets worked as vet nurses before or during study. Some grew up in the country, some in the city. All had a love of...

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