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Welcome to the Vetanswers Blog

Welcome to the Vetanswers Blog where you'll find a range of posts of interest to everyone who works in the veterinary industry.

Guest Bloggers - We want YOU!

If you work in a veterinary practice or in the pet industry or in a business that supplies goods or services to the industry and you have something to say - why not become a 'Guest Blogger'?

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What to do when a veterinary colleague or client self-discloses or talks about suicide

What to do when a veterinary colleague self discloses or talks about suicide
Posted in 1. Mental health resources at 11 July, 2019

What do you say if someone tells you they want to end it all? Important advice from psychologist Dr Nadine Hamilton... "Don't tell anyone, but I want to end it all". These are words none of us want to hear. Why? Because often we feel incredibly uncomfort...

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Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet
 

3 Things I bet you didn't know about... Fourlimb Surgical Solutions

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 11 July, 2019

Fourlimb Surgical Solutions is the home of veterinary orthopaedics & are dedicated to the supply & development of the highest quality orthopaedic products. They are absolute experts at..... Aall things orthopaedic including, cruciate surgery, patella luxa...

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Posted by Susannah Menzies, Fourlimb Surgical Solutions
 

Winter is coming & so is Single Touch Payroll - are you compliant?

Winter Is Coming
Posted in Guest Blogger at 09 July, 2019

Ok so winter is here and STP has nothing to do with Game of Thrones. It stands for Single Touch Payroll. Still none the wiser? Don't worry, you aren't alone, but if you are one of the 700,000 small businesses in Australia with one or more employees, then...

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Posted by Nicola Jones, BAS Agent, Brilliant Bookkeeping & BAS Services
 

Some breeds are an "anatomical disaster" How can we educate veterinary clients & pet owners?

How should we educate veterinary clients & pet owners that some breeds are anatomical disasters?
Posted in Our Community at 09 July, 2019

"Owners must be told some breeds are born to a lifetime of suffering, even if it means upsetting clients and putting livelihoods on the line" I shared this post on Facebook during the week & the range of responses ......

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Posted by Judy Gillespie, Vetanswers
 

So Many Other Things: The Reality of Veterinary Practice Part 13 - Veterinarian, Heal Thyself

So Many Other Things Part 13 Veterinarian Heal Thyself
Posted in So Many Other Things... at 04 July, 2019

Given the range of experience levels and years in the industry present at Brudine, from new graduates to lifers, a lot of wisdom around personal care was offered. Dr Fiona Starr says what most staff seemed to think was essential: "the ability to compartme...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 things I bet you didn't know about...Heart Harmony Communications

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 04 July, 2019

Heart Harmony Communications ... we get you online without the overwhelm. Need a new website for your practice? Heart Harmony Communications can help! 1. They are absolute experts at... Creating websites that not only look brilliant, they turn lookers in...

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Posted by Ingrid Cliff, Chief Web Wizard, Heart Harmony Communications
 

Veterinary Medicine is an art - its' time to re-frame your perceptions

Veterinary Medicine Is An Art
Posted in Guest Blogger at 27 June, 2019

How often do you feel guilty for charging for a service? Have you done things and not charged for them, because they were 'easy' jobs, or 'only took a minute'? I have to confess that during my working life I would have done hundreds of procedures for free...

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Posted by Dr Hubert Hiemstra
 

3 Things I bet you didn't know about...Practice Sale Search

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 27 June, 2019

Practice Sale Search is the leading vet brokerage in Australia, with the country's largest database of vet practice buyers and sellers. It handles all aspects of the practice sale, from marketing and viewings, to contract and settlement negotiations.......

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Posted by Simon Palmer, Practice Sale Search
 

3 Things I bet you didn't know about... Veterinary Apps

3 Things I Bet You Didnt Know About
Posted in Guest Blogger at 20 June, 2019

The ONLY Australian iPad Apps specifically designed for use during veterinary consults. Improve client communication, compliance & consistency in your practice. They are absolute experts at helping veterinary practices save money and time......

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Posted by Jessica Mabilia, Veterinary Apps
 

So Many Other Things: The Reality of Veterinary Practice Part 12 - Support System Ascending

So Many Other Things The Reality Of Veterinary Practice Part 12 Support System Ascending
Posted in So Many Other Things... at 18 June, 2019

Karen Connell (see previous article, Rate, Risk, Care) was keen to point out her study is just one of many around the world exploring mental health in veterinary services. She also felt it important to highlight that the research being done, and the growi...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 Things I bet you didn't know about... Veterinary Buyers Group

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 13 June, 2019

VBG is a buying group who aims to reduce expenditure, increase profit and help to improve the way their member's practices are managed. They are absolute experts at.......

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Posted by Jessica Mabilia, Veterinary Buyers Group
 

Veterinary Social Media 101: Managing negative comments and reviews

Social Media 101 Managing Negative Comments And Reviews Red
Posted in Social Media at 12 June, 2019

Social media 101 for your veterinary practice: managing negative comments & reviews... These days social media is part and parcel of being in business yet while we all know that social media can be very rewarding it can also be damaging ........

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Posted by Leanne Pilpott, Pet Professional Insurance
 

Acupuncture as an adjunct to treatment of lumbosacral and degenerative joint disease in a pug

Kevins Story Integrate Acupuncture Into Your Veterinary Clinic
Posted in Guest Blogger at 06 June, 2019

Osteoarthritis (OA) or degenerative joint disease (DJD) is an often debilitating disorder of geriatric dogs of all breeds. It is the result of active biochemical and biomechanical processes which lead to destabilisation and destruction of .......

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Posted by Dr Jennifer Robinson, Veterinarian (DE), CVE (IVAS) Melbourne Veterinary Acupuncture
 

12 Secret Sleuthing Steps to Successful Reference Checks

12 Secret Sleuthing Steps To Successful Reference Checks
Posted in Management at 06 June, 2019

Ahh reference checks, ok I admit it - I hate doing them. But there is NO way I would ever hire someone without doing at least two and sometimes three reference checks. Why? Well believe it or not but some people lie! Shocking I know .........

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Posted by Judy Gillespie, Vetanswers
 

3 Things I bet you didn't know about... Love Your Pet Love Your Vet

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 06 June, 2019

Love Your Pet Love Your Vet aims to raise awareness of veterinarian wellbeing, reduce the stigma in seeking help and provide support to veterinary professionals. Find out what they're experts at & how they can make your life easier......

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Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet
 

So Many Other Things: The Reality of Veterinary Practice Part 11 - Rate, Risk, Care

So Many Other Things The Reality Of Veterinary Practice Rate Risk Care Part 11
Posted in So Many Other Things... at 06 June, 2019

Cosmo's heartbreaking death continued to impact some of Brudine's staff beyond the moments, hours and days after. Dr Charlie Webb, who has handling Cosmo's case and who relayed the tragic events to Cosmo's owner, was replaying the events of the day, over...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Winter's HERE! It's time to change your veterinary social media images & posts

Winter Is Here Its Time To Update Your Veterinary Social Media Images Posts
Posted in Social Media at 30 May, 2019

Winter's here and offers a great opportunity to connect with your clients & freshen things up a bit on your website and social media accounts. It also offers more opportunities to educate your clients with tips on how to look after their pets durin...

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Posted by Judy Gillespie, Vetanswers
 

3 Things I bet you didn't know about... VETtalk tv

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 23 May, 2019

VETtalk tv offer personalised video & audio communications solutions for your veterinary business - whether online, on-hold, via email or in person! 1. They are absolute experts at creating compelling video stories about what really happens when a pet is...

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Posted by Kaye Browne, Co-Producer VETtalktv
 

Simple ideas to help you and your veterinary clinic become more eco-friendly

Simple Ideas To Become More Eco Friendly
Posted in Guest Blogger at 23 May, 2019

A few weeks ago, we welcomed AniPal to the Vetanswers Community. Founded by veterinarian Dr Stephanie Stubbs, AniPal uses waste to create beautiful, recycled and sustainable dog collars and leads. Stephanie is passionate about reducing our impact on the...

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Posted by Dr Stephanie Stubbe, AniPal
 

The person behind the business - Dr Diederik Gelderman, Turbo Charge Your Practice

The Person Behind The Business Turbo Charge Your Business
Posted in The Person Behind the Business.. at 22 May, 2019

Turbo Charge your Practice can help you to transform your Veterinary Practice into a powerful, profitable and effective investment. I'm endlessly curious about people and why they do what they do so I asked Diederik some questions......

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

So Many Other Things: The Reality of Veterinary Practice Part 10 - No Answers

1
Posted in So Many Other Things... at 16 May, 2019

As good as a death can be through euthanasia, when the gift of giving it is taken away, it can be heartbreaking. It doesn't happen often, but it happened once while I was at Brudine and it was the most impactful event that I witnessed....

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 things I bet you didn't know about.... Veterinary Branding

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 16 May, 2019

Veterinary Branding offers graphic design, marketing, website and branding solutions exclusively to the Veterinary Industry. They work in the veterinary industry - they KNOW the veterinary industry! 1. They are absolute experts at........

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Posted by Jessica Mabilia, Graphic Designer, Veterinary Branding
 

Dear anonymous vet, Re your question: If not this...then what?

Dear Anonymous Vet Re Your Question If Not This Then What
Posted in Our Community at 09 May, 2019

Somewhere in an old diary of mine, wedged in between 'phone blood results for Spotty Jones' and 'book ute for a service' on my to-do-list these words are scribbled: "If not this, then what the fuck?!?!?!?!" I suspect this pretty much sums up what you fee...

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Posted by Dr Hubert Hiemstra
 

3 things I bet you didn't know about.... Vetwriter

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 09 May, 2019

1. They are absolute experts at..... Vetwriter are experts at creating medically accurate and easy to understand content for animal related websites, blogs and newsletters. Audrey has written: blog posts, newsletters, ebooks, newspaper columns, and artic...

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Posted by Dr Audrey Harvey, Vetwriter
 

Mother's Day 2019 - Celebrate with your veterinary clients

Happy Mothers Day From Vetanswers Red
Posted in Social Media at 09 May, 2019

Mother's Day is coming! And it's another great opportunity to connect with your clients and wish them a Happy Mother's Day - whether their children have 2, 4 or more legs! Here are 4 images you're welcome to share with your clients on social media .......

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Posted by Judy Gillespie, Vetanswers
 

Integrate Acupuncture into your Veterinary Practice in 2020

Integrate Acupuncture 2
Posted in Operations at 07 May, 2019

Australian IVAS Veterinary Acupuncture Course - Clinical evidence shows that acupuncture can be used in conjunction with mainstream medicine to achieve better patient outcomes. Continue your professional development and join an experienced team of lectur...

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Posted by Ines Borovic, CVE
 

So Many Other Things: The Reality of Veterinary Practice Part 9 - A Good Death

So Many Other Things The Reality Of Working In Veterinary Practice Part 9
Posted in So Many Other Things... at 02 May, 2019

The technical and clinical capabilities of veterinary care increasingly overlap with its human equivalent. While it's hard to imagine the former ever catching up with the latter, the former is far ahead when it comes to the end of life. Intrinsic to the n...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

4 Common Veterinary Business Mistakes

4 Common Veterinary Business Mistakes Red
Posted in Management at 02 May, 2019

Veterinary professionals are knowledgeable (about animals anyway!), well organised and possess great communication skills but even the most intelligent veterinary practice owner can make a myriad business mistakes. Being aware of the common business fail...

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Posted by Leanne Pilpott, Pet Professional Insurance
 

3 Things I bet you didn't know about... NVC Veterinary Training Centres

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 30 April, 2019

The NVC Veterinary Training Centres are purpose-built facilities for training veterinary professionals in Australia & NZ. 1. They are absolute experts at..... ensuring that veterinary professionals across the industry are maintaining the most up to date s...

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Posted by Kate Goninon, Marketing Manager, NVC Training
 

3 Things I bet you didn't know about... Woof Resources

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 25 April, 2019

Woof Resources are passionate about providing Veterinary Nurses and students with affordable continuing education of the highest quality as well as offering a multitude of services to animal care and training providers. Find out what else they're experts...

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Posted by Lauri Steel, Managing Director, Woof Resources
 

The Power of Enthusiasm

The Power Of Enthusiasm 2
Posted in Guest Blogger at 23 April, 2019

Studies show that enthusiastic people get better breaks: They are promoted more often, They have higher incomes and They live happier lives. That's no coincidence. The word 'enthusiasm' comes from the Greek word 'entheos'. 'Theos' is the term for God......

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

3 Things I bet you didn't know about... Pets Need A Life Too!

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 17 April, 2019

Pets Need A Life Too is a one-stop-shop dedicated to enriching the lives of pets by sourcing & supplying unique environmental enrichment products & toys of all types for all pets. 1. They are absolute experts at..... Behaviour enrichment! It is their pas...

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Posted by Gillian Shippen, Nurse Manager & Director Pets Need A Life Too
 

So Many Other Things: The Reality of Veterinary Practice Part 8 - Which direction? How far?

So Many Other Things The Reality Of Working In Veterinary Practice Part 8
Posted in So Many Other Things... at 17 April, 2019

Nothing medical is ever one hundred percent guaranteed, no matter how much some of use might think so. Arguably, some litigation against doctors arises (where there hasn't been malpractice) because of the mismatch between expectation and reality. Probably...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Veterinary life: define the small stuff & learn from the big stuff

Veterinary Life Define The Small Stuff Learn From The Big Stuff Red
Posted in Our Community at 11 April, 2019

I was sixteen or seventeen. It was late on a Saturday night, and I was lazily flicking through channels like only a teenager can when I stumbled upon an interesting looking movie. I never did catch the title and I've long forgotten the plot, but it .......

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2 Comments   Posted by Dr Hubert Hiemstra
 

Danger! Chocolate! Resources to share with veterinary clients over Easter

2017 Have A Pet Safe Easter Veterinary Branding 1
Posted in Client Service at 11 April, 2019

Easter is a great time to connect with and educate your veterinary clients... Over the years I've collected some great resources to share on social media ......

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4 Comments   Posted by Judy Gillespie, Vetanswers
 

3 Things I bet you didn't know about... Pet Parking

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 10 April, 2019

Pet Parking is a handy product that provides a safe, trouble-free solution to tethering a pet on a leash. A great tool of control for your veterinary clinic! 1. They are absolute experts at..... Pet Parking are experts at offering a safe, practical way......

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Posted by Gary Huxtable, Managing Director, Pet Parking
 

3 Things I bet you didn't know about... Active Pet Rehabilitation

Active Pet Rehabilitation Logo 1
Posted in 3 Things I bet you didn't know at 04 April, 2019

Active Pet Rehabilitation has one purpose - to help vets and owners restore pets to functional mobility after accidents or disease. 1. They are absolute experts at..... bringing back the joy for pets and owners. Thye love being able to help owners get the...

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Posted by Carmel Keylock, Active Pet Rehabilitation
 

How do you know if you have the RIGHT insurance for your veterinary or pet business?

How Do You Know If You Have The Right Insurance For Your Veterinary Business Red
Posted in Guest Blogger at 04 April, 2019

Sorting out insurance tends to end up low down on people's 'To Do' lists. For professionals in the pet industry, finding the right insurance to protect your business is a must as it gives you the peace of mind knowing that if anything goes wrong you have...

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Posted by Leanne Pilpott, Pet Professional
 

So Many Other Things: The Reality of Veterinary Practice Part 7 - Gold standard & the real world

So Many Other Things The Reality Of Working In Veterinary Practice Part 7
Posted in So Many Other Things... at 04 April, 2019

Financial constraints on owners can create significant obstacles to animal care, requiring vets to seek more affordable clinical options that don't jeopardise an animal's health. The easiest way to see this is by considering the "gold standard". Dr Fiona...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 Things I bet you didn't know about...VetCheck

Vetcheck Logo Blog
Posted in 3 Things I bet you didn't know at 28 March, 2019

VetCheck is the easiest & fastest way for veterinary teams to share health information, treatment plans and appointment reminders to their customer's mobile device. 1. They are absolute experts at..... VetCheck has everything you need for exceptional com...

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Posted by Dr Amanda Chin, VetCheck
 

Do you need more support than your veterinary peers & family can provide?

Do You Need More Support Than Your Veterinary Peers And Family Can Offer Red
Posted in Guest Blogger at 20 March, 2019

You, like most of us, will have people in your workplace who you feel comfortable talking with " discussing your challenges and the times when you feel inadequate or have a poor outcome, as well as sharing your successes....

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Posted by Dr Ilana Mendels, VetPrac
 

3 Things I bet you didn't know about... Veterinary Business Video Show

Veterinary Business Video Show Blog V2
Posted in 3 Things I bet you didn't know at 19 March, 2019

VeterinaryBusiness.org is a private, members-only resource rich website for everyone with an interest in the business of veterinary practice worldwide. Benefits include the Veterinary Business Video Show with a new episode every two weeks 1. They are abs...

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Posted by John Sheridan, Veterinary Business Video Show
 

Tips on how to better connect & communicate with your veterinary patients

Tips On How To Better Connect Communicate With Your Veterinary Patients V2 Red
Posted in Client Service at 19 March, 2019

"Hmmm, how long has your dog had Pancreatitis?" were the words that flew out of my mouth. "Oh, is that what Fluffy has?" said the owner. "how do you know?" Indeed. How did I know? Because that is certainly what the blood tests later confirmed.......

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Posted by Dr Elaine Cebuliak, Animal Wellness
 

The person behind the business... Liz Walden, Pet Professional

The Person Behind The Business Professional Pet Insurance
Posted in The Person Behind the Business.. at 15 March, 2019

Pet Professional offers business insurance for all pet professionals with Best Price Promise - easy to get over the phone & online. I'm endlessly curious about people and why they do what they do. So when a company joins our Community......

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Posted by Liz Walden, Pet Professional Insurance
 

So Many Other Things: The Reality of Veterinary Practice Part 6 - For Love or Money

5
Posted in So Many Other Things... at 14 March, 2019

One prominent factor permeating dealings between practice staff and clients is cost. It was talked about a lot at Brudine, often in the context of affordability. It comes down to the inherent duality of veterinary practice as both caring service and priva...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Fear Free: When veterinary clients are talking about it, it's time to get on board

Fear Free When Your Clients Are Talking About It Its Time To Get On Board
Posted in Client Service at 13 March, 2019

It all started when.... As a child, I was a little different. I didn't play with dolls and I preferred to read, my favourites, of course, being James Herriot and similarly themed books. Or go outside and watch ants, butterflies, ladybugs, stink bugs, cat...

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2 Comments   Posted by Gillian Shippen, Nurse Manager & Director Pets Need A Life Too
 

I'm struggling to keep up with social media, now we need a veterinary blog??!! :(

Im Struggling To Keep Up With Social Media Now We Need A Veterinary Blog V3 Red
Posted in Client Service at 07 March, 2019

I'm struggling to keep up with all the social media forums Facebook, Instagram, Linkedin etc, now you are suggesting we blog!!!?? :( This was a question I recently received from a member of our Community and I thought it would make a great blog post.....

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2 Comments   Posted by Judy Gillespie, Vetanswers
 

Don't love veterinary science, it won't love you back! But is this fair or even true?

Dont Love Veterinary Science It Wont Love You Back V2 Red
Posted in Our Community at 07 March, 2019

This bit of street art has always stayed with me. It's front and centre in my mind when I'm faced with any decision that involves both money and ethics, and I'm pretty sure I've made some major life decisions influenced in no small measure by this snippe...

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Posted by Dr Hubert Hiemstra
 

So Many Other Things: The Reality of Veterinary Practice Part 5- By the people, for the people

So Many Other Things The Reality Of Working In Veterinary Practice Part 5
Posted in So Many Other Things... at 28 February, 2019

There are many important truths to working in veterinary practice. Dealing with people is first among equals. "You can't not be about people," says Brudine Practice Manager Bri Smith. "They are the entire basis of your business in the veterinary industry....

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 Things I bet you didn't know about...Equine Veterinary Dental Services (EVDS)

Evds 3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 28 February, 2019

EVDS is an equine only veterinary practice & leading Australian training centre for equine vets catering for preventative & elective procedures such as dentistry, stud work, lameness & skin disease. 1. They are absolute experts at.......

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Posted by Dr Oliver Liyou, Director and Veterinarian, EVDS
 
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