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Welcome to the Vetanswers Blog

Welcome to the Vetanswers Blog where you'll find a range of posts of interest to everyone who works in the veterinary industry.

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If you work in a veterinary practice or in the pet industry or in a business that supplies goods or services to the industry and you have something to say - why not become a 'Guest Blogger'?

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When it hits the fan. Dealing with mistakes in veterinary practice (part 2)

When It Hits The Fan
Posted in Our Community at 19 September, 2019

What do we do when what we fear has happened? When you've done something, or didn't do something, and the outcome for your patient has not been good. Luckily we have decades of research from both the medical and veterinary worlds to learn from. Some of th...

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Posted by Dr Hubert Hiemstra
 

Pet Hazard Alert! Educating your veterinary clients on common household dangers

Pet Hazard Alert Educating Your Veterinary Clients On Common Household Dangers
Posted in Guest Blogger at 12 September, 2019

You can help to keep your veterinary patients safe by educating pet owners on common household dangers. While pet owners might be aware that certain plants and foods pose a risk to animals, there are numerous other dangers around the home that might not b...

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Posted by Leanne Pilpott, Pet Professional Insurance
 

Avoid making mistakes & you may not grow into the best possible version of you (part 1)

Avoid Making Mistakes And You May Not Grow Into The Best Possible Version Of You Red
Posted in Our Community at 05 September, 2019

Most veterinarians have a long history of success & achievement, so when faced with the embarrassment of failure it can be a uncomfortable space to occupy. So how do we get past this? It's the weekend. You've had a challenging week at work, but you coped...

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Posted by Dr Hubert Hiemstra
 

3 Things I bet you didn't know about... KICK ASS VETS

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 04 September, 2019

KICK ASS VETS provides practical, tangible and immediately implementable tools to help EMPOWER veterinarians to fall back in love with their career. They are absolute experts at understanding where associate vets are coming from when working in clinical p...

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Posted by Dr Ann Herbst, KICK ASS VETS
 

So Many Other Things: The Reality of Veterinary Practice Part 17 - Conclusion

So Many Other Things - The Reality of Working in Veterinary Practice Conclusion
Posted in So Many Other Things... at 29 August, 2019

Scientists, detectives, carers, shepherds, counsellors, colleagues, mentors, mediators, negotiators, advocates, risk managers.

There are many skills that veterinary services workers will need to have beyond treating sick animals. The reality is the fir...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Make Your Veterinary Team Great Part 4: Appreciation is an essential ingredient

Make Your Veterinary Team Great Part 4 Appreciation Is An Essential Ingredient 2
Posted in Management at 29 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. In the final post in the series Making Your Veterinary Team Great Again we'll be talking about the second most important ingredient in any high performing team whic...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

Successful results 7 weeks after introducing laser therapy to our veterinary practice

Successfully Introducing Laser Therapy Treatment To Our Veterinary Practice 4
Posted in Operations at 27 August, 2019

At Vetsone we're in the same business as all other practising Veterinarians and so we focus on providing a range of products that we believe are useful for clients, pets and importantly, business profitability. One of these products is the Berylas Laser T...

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Posted by Dr Mark Weingarth, Veterinarian & Director Vetsone
 

3 Things I bet you didn't know about.... Improve International

3 Things I bet you didn't know about.. Improve International
Posted in 3 Things I bet you didn't know at 27 August, 2019

Improve International Australia provides veterinary education through year-long modular programs and weekend fast track courses with a focus on practical small group teaching. Find out what else they're experts at and how they can make your life easier......

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Posted by Rachel Olson, Improve International
 

It's ok not to be ok. The benefits of a Mood Board for your veterinary team

Aec Image 1
Posted in Our Community at 22 August, 2019

A few week's ago I came across an awesome post on Instagram from Animal Emergency Centre (@aecvets) with images and an explanation of their brilliant Mood Board: It's OK to not be OK. Each shift the team picks a feeling they're currently relating to and w...

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Posted by Judy Gillespie with Amy Noonan & Todd Wade from AEC
 

Making Your Veterinary Team Great Again Part 3: Trust is an essential ingredient

Make Your Veterinary Team Great Part 3 Trust Is An Essential Ingredient 2
Posted in Management at 22 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. Now we need to identify the two most important ingredients for building high-performance teams. We'll cover the first one in this post and the second one in the nex...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

So Many Other Things: The Reality of Veterinary Practice Part 16 - Full Responsibility

4. So Many Other Things - The Reality of Veterinary Practice Part 16 Full Responsibility
Posted in So Many Other Things... at 15 August, 2019

In preparation for work as a vet or a vet nurse, education is required and significant work experience is essential. As much as university must provide the former, the onus is on the individual for the latter. Though, no matter how much preparation throug...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Make Your Veterinary Team Great Again Part 2: You can't rely on 'Superstars'

Make Your Veterinary Team Great Part 2 You Cant Rely On Superstars Red
Posted in Management at 15 August, 2019

In Part 1 we used the analogy of ducks and geese to demonstrate how a team working in harmony and synergy can produce 71% more output than a single individual could possibly achieve on their own - and with a lot less effort and stress. In this post we'll...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

3 Things I bet you didn't know about... MedicalPlus

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 15 August, 2019

Medical Plus is a world leader and major supplier of high quality veterinary specific imaging equipment with a presence in the Middle East, South East Asia and Asia Pacific. Find out what they're experts at & how they can make your life easier......

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Posted by Aimee Rapone, MedicalPlus
 

Acupuncture as adjunctive modality to treat symptoms of intervertebral disc disease in a beagle

Murphy's Story - Acupuncture Case Study
Posted in Operations at 13 August, 2019

Intervertebral Disc Disease (IVDD) in dogs is one of the common neurological conditions seen in practice. It is caused by displacement of part of the intervertebral disc, often located in the thoracolumbar and cervical region, causing pain and neurologica...

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Posted by Dr Alison Shen, BVSc (Hons) CVE (IVAS) Aussie Mobile Vet, Brisbane
 

Make Your Veterinary Team Great Part 1: Do you want a team of eagles or ducks?

Make Your Veterinary Team Great Part 1 Do You Want A Team Of Eagles Or Ducks Red
Posted in Management at 08 August, 2019

Having the right TEAM and culture is essential to the success of your veterinary practice. Being brutally honest, most Veterinary practice teams that I have seen over the last 20 years are dysfunctional. Many people who work in vet are here only because...

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

3 Things I bet you didn't know about... Social Domination

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 08 August, 2019

Social Domination is a social media agency supporting businesses to build their brand online using Facebook and Instagram advertising and free social media strategies. They are absolute experts at growing your business using social media to dominate your...

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Posted by Elisha DeJonge, Social Domination
 

Four words to help you move forward in your veterinary career.

Four Words To Help You Move Forward In Your Veterinary Career V2 Red
Posted in Our Community at 08 August, 2019

On the 16th October, there's an awesome 1 day symposium being held in Sydney. Four-Words Forwards! is a 1-day workshop promoting wellbeing and tapping into resources we may not know we have. Our speakers will provide bite-sized insights, with a focus on...

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Posted by Dr Anne Fawcett
 

So Many Other Things: The Reality of Veterinary Practice Part 15 - First Steps

So Many Other Things The Reality Of Veterinary Practice Part 15 1
Posted in So Many Other Things... at 01 August, 2019

The beginning of a career in veterinary services extends far back before the first day of work after graduation. A few Brudine vets worked as vet nurses before or during study. Some grew up in the country, some in the city. All had a love of...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Vet Long And Prosper

Vet Long And Prosper Red
Posted in Our Community at 01 August, 2019

Your veterinary career is like launching a rocket... Google tells me that the edge of the universe is expanding outwards at 68 kilometres per second per megaparsec. To clarify: a parsec equals 3.26 million light years, and a megaparsec equals a million pa...

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Posted by Dr Hubert Hiemstra,
 

Anti-vaxxers impacting pet vaccination

Anti Vaxxers Impacting Pet Vaccination 1
Posted in Client Service at 25 July, 2019

The anti-vaccination movement is spilling into the animal world. An increasing number of pet owners are refusing to vaccinate their pets due to unfounded fears of canine autism along with other health concerns. Reports state that anti-vaxxers are making...

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Posted by Leanne Pilpott, Pet Professional
 

3 Things I bet you didn't know about... Chow Slow

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 25 July, 2019

Many pet dogs and cats eat their food too quickly which can result in indigestion, bloating and regurgitation. Chow Slow custom slow feeder bowls make it impossible for pets to eat their food too quickly. 1. They are absolute experts at........

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Posted by Harvey Green, Chow Slow
 

3 Things I bet you didn't know about... Mars Petcare College

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 18 July, 2019

MARS Petcare College is a training program for people who work in the pet industry - earn 10 CPD Points! They are absolute experts at..... always putting the needs of pets first. Every day at MARS Petcare, they strive to create a better world for pets, b...

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Posted by Dr Fiona Patterson, Recommendations Manager, MARS Petcare
 

Top Tips for getting through communication barriers with your veterinary clients

Top Tips For Getting Through Communication Barriers With Your Veterinary Clients Red
Posted in Client Service at 18 July, 2019

We're all acutely aware of hot topics in our industry at the moment: Communication, Mindfulness, and Wellbeing. How many of us have engaged in practical training in these areas beyond reading magazine articles and hearing reference to them at conferences?...

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Posted by Dr Ilana Mendels, VetPrac
 

Acupuncture as adjunctive modality to treat symptoms of canine cognitive dysfunction & neck pain

Dudley's Case Study - Acupuncture Case Study
Posted in Guest Blogger at 17 July, 2019

Canine cognitive dysfunction (CCD) is neurobehavioral syndrome similar to Alzheimer's in humans, leading to a decline in cognitive function as part of an age-related degenerative process in the central nervous system. Common symptoms described by pet own...

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Posted by Dr Jennifer Robinson, Veterinarian (DE), CVE (IVAS) Melbourne Veterinary Acupuncture
 

So Many Other Things: The Reality of Veterinary Practice Part 14 - Ouroboros

7.1. So Many Other Things: The Reality of Veterinary Practice Part 14: Ouroboros
Posted in So Many Other Things... at 17 July, 2019

Over time, people working in veterinary services seem to, if not must, develop various mechanisms for dealing with the complex demands of their work. Time is, of course, one way to find that perspective.
Philosophy is another. Thinking about the "why" o...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 Things I bet you didn't know about... Fourlimb Surgical Solutions

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 11 July, 2019

Fourlimb Surgical Solutions is the home of veterinary orthopaedics & are dedicated to the supply & development of the highest quality orthopaedic products. They are absolute experts at..... Aall things orthopaedic including, cruciate surgery, patella luxa...

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Posted by Susannah Menzies, Fourlimb Surgical Solutions
 

What to do when a veterinary colleague or client self-discloses or talks about suicide

What to do when a veterinary colleague self discloses or talks about suicide
Posted in 1. Mental health resources at 11 July, 2019

What do you say if someone tells you they want to end it all? Important advice from psychologist Dr Nadine Hamilton... "Don't tell anyone, but I want to end it all". These are words none of us want to hear. Why? Because often we feel incredibly uncomfort...

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Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet
 

Winter is coming & so is Single Touch Payroll - are you compliant?

Winter Is Coming
Posted in Guest Blogger at 09 July, 2019

Ok so winter is here and STP has nothing to do with Game of Thrones. It stands for Single Touch Payroll. Still none the wiser? Don't worry, you aren't alone, but if you are one of the 700,000 small businesses in Australia with one or more employees, then...

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Posted by Nicola Jones, BAS Agent, Brilliant Bookkeeping & BAS Services
 

Some breeds are an "anatomical disaster" How can we educate veterinary clients & pet owners?

How should we educate veterinary clients & pet owners that some breeds are anatomical disasters?
Posted in Our Community at 09 July, 2019

"Owners must be told some breeds are born to a lifetime of suffering, even if it means upsetting clients and putting livelihoods on the line" I shared this post on Facebook during the week & the range of responses ......

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Posted by Judy Gillespie, Vetanswers
 

So Many Other Things: The Reality of Veterinary Practice Part 13 - Veterinarian, Heal Thyself

So Many Other Things Part 13 Veterinarian Heal Thyself
Posted in So Many Other Things... at 04 July, 2019

Given the range of experience levels and years in the industry present at Brudine, from new graduates to lifers, a lot of wisdom around personal care was offered. Dr Fiona Starr says what most staff seemed to think was essential: "the ability to compartme...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 things I bet you didn't know about...Heart Harmony Communications

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 04 July, 2019

Heart Harmony Communications ... we get you online without the overwhelm. Need a new website for your practice? Heart Harmony Communications can help! 1. They are absolute experts at... Creating websites that not only look brilliant, they turn lookers in...

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Posted by Ingrid Cliff, Chief Web Wizard, Heart Harmony Communications
 

Veterinary Medicine is an art - its' time to re-frame your perceptions

Veterinary Medicine Is An Art
Posted in Guest Blogger at 27 June, 2019

How often do you feel guilty for charging for a service? Have you done things and not charged for them, because they were 'easy' jobs, or 'only took a minute'? I have to confess that during my working life I would have done hundreds of procedures for free...

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Posted by Dr Hubert Hiemstra
 

3 Things I bet you didn't know about...Practice Sale Search

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 27 June, 2019

Practice Sale Search is the leading vet brokerage in Australia, with the country's largest database of vet practice buyers and sellers. It handles all aspects of the practice sale, from marketing and viewings, to contract and settlement negotiations.......

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Posted by Simon Palmer, Practice Sale Search
 

3 Things I bet you didn't know about... Veterinary Apps

3 Things I Bet You Didnt Know About
Posted in Guest Blogger at 20 June, 2019

The ONLY Australian iPad Apps specifically designed for use during veterinary consults. Improve client communication, compliance & consistency in your practice. They are absolute experts at helping veterinary practices save money and time......

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Posted by Jessica Mabilia, Veterinary Apps
 

So Many Other Things: The Reality of Veterinary Practice Part 12 - Support System Ascending

So Many Other Things The Reality Of Veterinary Practice Part 12 Support System Ascending
Posted in So Many Other Things... at 18 June, 2019

Karen Connell (see previous article, Rate, Risk, Care) was keen to point out her study is just one of many around the world exploring mental health in veterinary services. She also felt it important to highlight that the research being done, and the growi...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 Things I bet you didn't know about... Veterinary Buyers Group

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 13 June, 2019

VBG is a buying group who aims to reduce expenditure, increase profit and help to improve the way their member's practices are managed. They are absolute experts at.......

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Posted by Jessica Mabilia, Veterinary Buyers Group
 

Veterinary Social Media 101: Managing negative comments and reviews

Social Media 101 Managing Negative Comments And Reviews Red
Posted in Social Media at 12 June, 2019

Social media 101 for your veterinary practice: managing negative comments & reviews... These days social media is part and parcel of being in business yet while we all know that social media can be very rewarding it can also be damaging ........

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Posted by Leanne Pilpott, Pet Professional Insurance
 

3 Things I bet you didn't know about... Love Your Pet Love Your Vet

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 06 June, 2019

Love Your Pet Love Your Vet aims to raise awareness of veterinarian wellbeing, reduce the stigma in seeking help and provide support to veterinary professionals. Find out what they're experts at & how they can make your life easier......

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Posted by Dr Nadine Hamilton, Love Your Pet Love Your Vet
 

12 Secret Sleuthing Steps to Successful Reference Checks

12 Secret Sleuthing Steps To Successful Reference Checks
Posted in Management at 06 June, 2019

Ahh reference checks, ok I admit it - I hate doing them. But there is NO way I would ever hire someone without doing at least two and sometimes three reference checks. Why? Well believe it or not but some people lie! Shocking I know .........

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Posted by Judy Gillespie, Vetanswers
 

So Many Other Things: The Reality of Veterinary Practice Part 11 - Rate, Risk, Care

So Many Other Things The Reality Of Veterinary Practice Rate Risk Care Part 11
Posted in So Many Other Things... at 06 June, 2019

Cosmo's heartbreaking death continued to impact some of Brudine's staff beyond the moments, hours and days after. Dr Charlie Webb, who has handling Cosmo's case and who relayed the tragic events to Cosmo's owner, was replaying the events of the day, over...

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

Acupuncture as an adjunct to treatment of lumbosacral and degenerative joint disease in a pug

Kevins Story
Posted in Case Studies at 06 June, 2019

Osteoarthritis (OA) or degenerative joint disease (DJD) is an often debilitating disorder of geriatric dogs of all breeds. It is the result of active biochemical and biomechanical processes which lead to destabilisation and destruction of .......

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Posted by Dr Jennifer Robinson, Veterinarian (DE), CVE (IVAS) Melbourne Veterinary Acupuncture
 

Winter's HERE! It's time to change your veterinary social media images & posts

Winter Is Here Its Time To Update Your Veterinary Social Media Images Posts
Posted in Social Media at 30 May, 2019

Winter's here and offers a great opportunity to connect with your clients & freshen things up a bit on your website and social media accounts. It also offers more opportunities to educate your clients with tips on how to look after their pets durin...

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Posted by Judy Gillespie, Vetanswers
 

Simple ideas to help you and your veterinary clinic become more eco-friendly

Simple Ideas To Become More Eco Friendly
Posted in Guest Blogger at 23 May, 2019

A few weeks ago, we welcomed AniPal to the Vetanswers Community. Founded by veterinarian Dr Stephanie Stubbs, AniPal uses waste to create beautiful, recycled and sustainable dog collars and leads. Stephanie is passionate about reducing our impact on the...

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Posted by Dr Stephanie Stubbe, AniPal
 

3 Things I bet you didn't know about... VETtalk tv

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 23 May, 2019

VETtalk tv offer personalised video & audio communications solutions for your veterinary business - whether online, on-hold, via email or in person! 1. They are absolute experts at creating compelling video stories about what really happens when a pet is...

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Posted by Kaye Browne, Co-Producer VETtalktv
 

The person behind the business - Dr Diederik Gelderman, Turbo Charge Your Practice

The Person Behind The Business Turbo Charge Your Business
Posted in The Person Behind the Business.. at 22 May, 2019

Turbo Charge your Practice can help you to transform your Veterinary Practice into a powerful, profitable and effective investment. I'm endlessly curious about people and why they do what they do so I asked Diederik some questions......

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Posted by Dr Diederik Gelderman, Turbo Charge Your Practice
 

So Many Other Things: The Reality of Veterinary Practice Part 10 - No Answers

1
Posted in So Many Other Things... at 16 May, 2019

As good as a death can be through euthanasia, when the gift of giving it is taken away, it can be heartbreaking. It doesn't happen often, but it happened once while I was at Brudine and it was the most impactful event that I witnessed....

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Posted by Michael Weinhardt, Michael Weinhardt Photography
 

3 things I bet you didn't know about.... Veterinary Branding

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 16 May, 2019

Veterinary Branding offers graphic design, marketing, website and branding solutions exclusively to the Veterinary Industry. They work in the veterinary industry - they KNOW the veterinary industry! 1. They are absolute experts at........

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Posted by Jessica Mabilia, Graphic Designer, Veterinary Branding
 

Dear anonymous vet, Re your question: If not this...then what?

Dear Anonymous Vet Re Your Question If Not This Then What
Posted in Our Community at 09 May, 2019

Somewhere in an old diary of mine, wedged in between 'phone blood results for Spotty Jones' and 'book ute for a service' on my to-do-list these words are scribbled: "If not this, then what the fuck?!?!?!?!" I suspect this pretty much sums up what you fee...

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Posted by Dr Hubert Hiemstra
 

Mother's Day 2019 - Celebrate with your veterinary clients

Happy Mothers Day From Vetanswers Red
Posted in Social Media at 09 May, 2019

Mother's Day is coming! And it's another great opportunity to connect with your clients and wish them a Happy Mother's Day - whether their children have 2, 4 or more legs! Here are 4 images you're welcome to share with your clients on social media .......

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Posted by Judy Gillespie, Vetanswers
 

3 things I bet you didn't know about.... Vetwriter

3 Things I Bet You Didnt Know About
Posted in 3 Things I bet you didn't know at 09 May, 2019

1. They are absolute experts at..... Vetwriter are experts at creating medically accurate and easy to understand content for animal related websites, blogs and newsletters. Audrey has written: blog posts, newsletters, ebooks, newspaper columns, and artic...

> more

Posted by Dr Audrey Harvey, Vetwriter
 
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