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Pet Professional offers business insurance for all pet professionals with Best Price Promise - easy to get over the phone & online. I'm endlessly curious about people and why they do what they do. So when a company joins our Community......

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One prominent factor permeating dealings between practice staff and clients is cost. It was talked about a lot at Brudine, often in the context of affordability. It comes down to the inherent duality of veterinary practice as both caring service and priva...

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It all started when.... As a child, I was a little different. I didn't play with dolls and I preferred to read, my favourites, of course, being James Herriot and similarly themed books. Or go outside and watch ants, butterflies, ladybugs, stink bugs, cat...

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This bit of street art has always stayed with me. It's front and centre in my mind when I'm faced with any decision that involves both money and ethics, and I'm pretty sure I've made some major life decisions influenced in no small measure by this snippe...

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I'm struggling to keep up with all the social media forums Facebook, Instagram, Linkedin etc, now you are suggesting we blog!!!?? :( This was a question I recently received from a member of our Community and I thought it would make a great blog post.....

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There are many important truths to working in veterinary practice. Dealing with people is first among equals. "You can't not be about people," says Brudine Practice Manager Bri Smith. "They are the entire basis of your business in the veterinary industry....

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EVDS is an equine only veterinary practice & leading Australian training centre for equine vets catering for preventative & elective procedures such as dentistry, stud work, lameness & skin disease. 1. They are absolute experts at.......

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Have you heard of AniPal? Founded by veterinarian, Dr Steph Stubbs, AniPal uses waste to create beautiful, recycled and sustainable dog collars and leads. I was fascinated by the story behind AniPal and the passion behind its creation....

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During the week I received a comment on a blog post which I thought asked some good questions that may also be in the minds of others in our community so I decided to turn the question and my response into a blog post......

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Pet Professional offers business insurance for all pet professionals with Best Price Promise! Professional indemnity, public liability, business insurance, management liability, personal accident. 1. They are absolute experts at... providing...

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Whether it's messing up as a dad or mum or dropping the ball on something at work or even just forgetting to return a client phone call when you promised when you feel like you're failing it can be tough to pick yourself up and keep going....

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There is little doubt that the veterinary practice someone works for can impact the quality and quantity of their career, sometimes beneficially, sometimes not. The importance of finding the right practice cannot be overstated, especially for new graduate...

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SpectraVET Therapeutic Lasers offer reliable, effective and affordable treatment of musculoskeletal injuries & conditions commonly suffered by performance animals, pets and wildlife alike. 1. They are absolute experts at........

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Blogs play an important role in developing and cementing a business's online presence and veterinary practices are no exception. Yet understandably many practice owners and veterinary professionals still haven't embraced this concept...

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Valentine's Day is a great opportunity to connect with your veterinary clients. Even if you're not exactly what you would term a 'romantic', Valentine's Day offers a great opportunity to have some fun...

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A few years ago I bought a motorbike. I'd never been much of a petrolhead, but I was approaching 40, so It was a 1975 Honda XL 350, with style and character in spades, but it ran a bit rough, so I took it to a mechanic who specialises in old bikes for a...

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What's stopping you from writing a blog - for your own website or to publish with Vetanswers? Read on for some top tips for newbies on how to write a blog - now there's no excuse!...

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I've just recently updated one of the many Vetanswers resources: Blog Posting Calendar January to December (excel). I also thought it was a good time to update all the Vetanswers blog posts that discuss the topic of blogging......

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Each year I decide on a focus for Vetanswers that is more concentrated than our overarching aim to Save Time, Connect & Discover. This year though coming up with the focus seemed even more important. I've mentioned before that 2018 (and to be honest, 201...

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Dooba launched Australia's only organic DIY dog wash in November 2017 and is looking to grow by offering your practice another income stream... 1. They are absolute experts at..... Dooba Organic Dog Wash are experts at providing the leading facility for D...

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1. They are absolute experts at..... Pet Care Pharmacy are the absolute experts at supplying affordable pet prescription medicines! 2. The one thing that makes them different from their competitors is.... The one thing that makes Pet Care Pharmacy differ...

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Updated and improved resources to help you get your social media and blogging planning off to a great start in 2018....

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This time of the year can be tough for many people. Looking after ourselves is crucial if we want to maintain a healthy level of wellbeing - that doesn't just mean physically, but psychologically as well. Typically, the Christmas period can be a stressful...

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Holding a mirror to the veterinary industry... The challenges of after-hours work are known to many - trying to work out what's going on, determining correct drug doses, sometimes with little experience and often with no backup.......

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Have you noticed any signs of fatigue, grumpiness, stress or a strange wild-eyed look in the eyes of any of your staff? If the staff in question also have children then they may already be suffering from the dreaded 'end of year fatigue syndrome' - a str...

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The rhythm of a typical day at Brudine is dictated by an ongoing tussle between order and unpredictability. Setting order are the appointments schedule (for consultations) and the hospital board (for surgeries, diagnostics, observations and boarders). Lik...

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Holding a mirror to the veterinary industry to see the realities you work with every day. I came across Michael Weinhardt's 'So Many Other Things' photographic essay and accompanying articles a couple of weeks ago. I was drawn to the honesty in the photos...

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There is more (veterinary and non-veterinary) competition out there it's getting tougher every month - and resting on your laurels will ensure that you fall behind. It's time to set your practice up for a fabulous 2019. Waiting until January 1, 2019, is t...

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Quite often when I read veterinary posts, I ask myself, "How much of this post will the public understand?" As well as being a veterinarian, I am a medical writer. I am passionate about communicating health and medical information with the public.......

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Dr Richard Burchell lends us an insight into how to effectively undertake Gastrointestinal Endoscopy in your veterinary clinic. Tip 1: Know your equipment Understanding exactly how your equipment works, and what its capabilities are will greatly enhance...

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Let's be honest - NO one really enjoys performance reviews but what if there was a better way to improve engagement and reduce turnover? We all know the dearth of good staff lately and so it's more important than ever to retain excellent team members...

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A fabulous new resource for Australian dog owners (your veterinary clients!) has just been published. We asked the author of First Call For Dogs, Dr Alex Hynes, to tell us what her new book is all about and how she hopes it will help pet owners.....

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With overall growth at Highlands Veterinary Hospital, sitting at 45% (& 76% in September!) I had some questions to ask Dr Diederik Gelderman about how such massive change had been accepted by existing staff (& clients!) and what he felt were the key compo...

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I've always admired Dr Belinda Parsons' use of social media & have often shared both her blog posts and vlogs so I was really pleased to find out that Belinda has recently opened her own mobile veterinary practice. But with all her other commitments - how...

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Our Pets Health - providing pet owners with quality, veterinarian created, online information A few months ago a new member Dr Alex Avery, joined Vetanswers and listed his business Our Pets Health under the Pet Care Education Business Type........

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You may have a friend, family member or veterinary colleague suffering from mental health issues. But knowing what to say to offer help and support can be a challenge. You don&t want to say the wrong thing or something that may make them feel even worse....

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There is no shortage of evidence that veterinarians the world over are struggling with their career. There is also no shortage of people with ideas and reasons why this is the case. Unsuitable university entry criteria, gender bias, and millennial work......

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Welcome to the 3rd episode in our series: Turning a veterinary practice from a sow's ear into a silk purse. It's been a while since we checked in to see what's been happening at Highlands Veterinary Hospital so I contacted .......

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When you leave a long-term job because things no longer feel right - how do you move forward from the feelings of grief? How do you get back the motivation & spark? A difficult yet important question from a member of our Community......

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3 quick tips for veterinary emergencies... Tip 1: In tick toxicity, respiratory failure can occur with or without the administration of tick antiserum In tick toxicity, respiratory failure can occur with or without administration of tick antiserum.......

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Spring has sprung! And it offers another great opportunity to connect with your veterinary clients If you're looking for some new ideas to brighten up your website, social media or website, then the change of season is a great place to start ......

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Have you ever worked in a setting where staff would act one way towards clients, yet bag them out as soon as they leave? Telling them one thing to their face: "you're doing your best for Fluffy", but turning around and telling colleagues something differe...

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Where do your clients get their online pet information? Is it a reputable source? Have you heard of the Australian Dog Lover website and digital magazine? It's grown exponentially since its inception in October 2015 with over 845 articles on a wide range...

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What's been achieved in the first four weeks? Three relatively small changes have led to a $20,000 increase in the last month......

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Every time I see a negative comment from a pet owner about their veterinarian, my heart drops. I know that almost everyone who works in a veterinary practice is there for the right reasons. Whether it's for the pure love for animals, to be an advocate......

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Ever wondered why there are so few female veterinary surgical specialists? Have you ever thought about why, despite veterinary science being a female-dominated profession, there are relatively few female veterinary surgical specialists .......

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Welcome to the first post in our new series: Turning a veterinary practice from a sow's ear into a silk purse. This week I received an email from Dr Diederik Gelderman which I have to admit, got me a little excited!...

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Resilience is about overcoming challenges, managing change, dealing with adversity and reaching out for help. Recently, there seems to be more information and research available about improving the resilience of our veterinary teams and this is fantastic...

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Multi-tasking isn't helping us - it's making us inefficient and unfocused. Few challenges seem greater today than delaying instant gratification and focusing on the activities that require greater effort but ultimately yield more enduring value........

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One night I went to pick up a pizza. I have a pizza punch card you know, so many punches, you get one free. This card had some spots for punching when you get a small pizza. I ordered a large pizza, so I asked the girl to punch my card and she did.......

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